Key Account Manager Municipal Water

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

Your main responsibilities:

• Own the P&L and growth strategy for a utility account with clear accountability for revenue and margin performance

• Drive the narrative with the customerpositioning us as a trusted strategic partner across both capital investment and lifecycle services

• Lead and coordinate a multi-disciplinary account team ensuring alignment across sales service engineering and delivery

• Build and deepen senior stakeholder relationships influencing decision-making at operational and strategic levels

• Develop and execute a long-term account development plan aligned to the customers AMP cycles and investment priorities

• Provide accurate forecasting pipeline management and reporting

• Act as the voice of the customer internally ensuring continuous improvement and delivery excellence

• Whilst this is a remote role we have a preference for candidates based in the North West of England. Regular customer visits and face-to-face engagement are essential to building relationships providing effective support and maintaining a strong presence across the region.

• Proven experience in a Key Account Management or Strategic Account role within engineering industrial or utilities environments

• Strong commercial acumen with experience owning revenue targets and driving growth

• Background in pumps rotating equipment or fluid handling systems is highly desirable. Alternatively direct experience working closely with a UK -based water utility provider is a strong advantage

• Demonstrated ability to build and manage high-value long-term customer relationships

• Experience leading or influencing cross-functional teams without direct line management

• Confident communicator capable of engaging at both technical and executive levels

• Strategic mindset with the ability to translate customer needs into tangible commercial outcomes

• A fully remote home based role with travel across regions.

• A competitive basic salary

• Annual personal bonus scheme based on company and personal performance

• Private Medical Insurance

• 33 days annual leave.

• Defined pension contributions.

• Access to Medicash helping you cover everyday health costs like dental optical and physiotherapy plus a range of wellbeing perks.

• Confidential support via Employee Assistance Programmes.

• Access to discounts on shopping entertainment lifestyle plus opportunity to apply for Costco membership.

• Discounted personal car leasing for you your family and friends.

• Long Service Awards celebrating your commitment.

• Continuous learning opportunities through Sulzer Learning Pathways.

• As a Silver Award holder of the MoD Defence Employer Recognition Scheme we welcome and support veterans reservists and Cadet Adult Volunteers with policies for training camps and deployment plus a growing internal military network.

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Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

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