Key Account Manager Mandarin Speaking
Job Location:
Leighton Buzzard - UK
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Mandarin Speaking Key Account Manager
Remote Role
Monday-Friday - 8AM-5PM
Temporary ongoing with the potential to become permanent after 12 successful weeks.
20.19 per hour
Were recruiting on behalf of a growing fulfilment and logistics business for an experienced Key Account Manager to manage and develop a portfolio of key customer accounts across the UK. Working closely with internal teams youll identify commercial opportunities and ensure a high standard of customer delivery.
- Manage key client relationships by serving as the primary point of contact building long-term partnerships ensuring high customer satisfaction and conducting regular business reviews.
- Drive account growth and profitability by owning revenue targets developing strategic account plans setting joint business goals and identifying upsell and cross-sell opportunities.
- Lead contract and commercial management by negotiating pricing and agreements managing renewals ensuring SLA compliance and achieving annual revenue and margin targets.
- Oversee account onboarding and operational excellence by managing new client onboarding coordinating internal stakeholders monitoring KPIs and driving continuous service improvements.
- Resolve customer and operational issues by collaborating with cross-functional teams (Warehouse Transportation IT Finance Supply Chain Operations etc.) to address service invoicing and operational challenges.
- Maintain accurate account administration by documenting client interactions managing contracts and service updates ensuring invoice accuracy and acting as the key liaison between customers and internal teams.
Requirements;
- Must be fluent speaking/writing in the Mandarin language
- Bachelors degree in business administration Logistics Supply Chain Management or related field is preferred
- 2 years of experience in customer success account management or 3PL logistics of customer-facing operations.
- Ability to analyze performance KPIs and create strategic action plans and JBPs
- Proficiency in logistics management software WMS/OMS workflows system integrations including operational data flows and CRM tools.
Please apply now if you are interested and we will call you with further information on the position.
Required Experience:
Manager
About Company
ACS Staffing Solutions is an experienced recruitment agency based in the Midlands. We specialise in temporary and permanent recruitment across the UK.
