Key Account Manager

Key Account Manager National FM Partner

Ecolab Pest Division are looking for a Key Account Manager. The objective of this position is to develop grow and retain business within our biggest FM partner where we are Tier 1 supplier. It is also responsible for managing operational challenges mobilisation plans and help driving the best in class service levels our partner expects. The position is a direct report to the Account Director.

Essential Duties and Responsibilities:

• To network migrate and grow the account base to Ecolab

• Manage and grow existing accounts within the partner network

• Develop and maintain strong customer elations where challenges and operational changes are acted upon quickly and efficiently

• Work closely with operations to instil and train best practice for nuances across the account base

EXPERIENCE:

• 4 plus years of proven account management sales or operations experience preferably in B2B and/or the service industry.

• Able to demonstrate success and experience managing major account customers and contracts particularly achieving high retention metrics.

• Possess the ability to network build an org chart and grow the partnership

• Must be an excellent face-to-face and telephone communicator

• Must have the ability to present at account through to board level

• Previous pest industry experience is desirable

Every day we make the world cleaner safer and healthier protecting people and vital resources. Ecolab is the global leader in water hygiene and energy technologies and services. Around the world businesses in foodservice food processing hospitality healthcare industrial and oil and gas markets choose Ecolab products and services to keep their environment clean and safe operate efficiently and achieve sustainability goals. Our global workforce of over 44000 employees is consistently delivering comprehensive solutions that meet the unique needs of our customers. For more information please visit

Ecolab is an Equal Opportunity Employer relying on the diversity of our workforce to drive innovation and growth.

Our Commitment to Diversity and Inclusion

At Ecolab we believe the best teams are diverse and inclusive and we are on a journey to create a workplace where every associate can grow and achieve their best. We are committed to fair and equal treatment of associates and applicants. We recruit hire promote transfer and provide opportunities for advancement on the basis of individual qualifications and job all matters affecting employment compensation benefits working conditions and opportunities for advancement we will not discriminate against any associate or applicant for employment because of race religion colour creed national origin citizenship status sex sexual orientation gender identity and expressions genetic information marital status age disability or status as a covered veteran.

In addition we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority female disabled and covered veteran individuals at all levels of the workforce. Ecolab is a place where you can grow your career own your future and impact what matters.