Junior Continuous Improvement Consultant

Working hours: This role is available on a part-time job-share or full-time basis.

Location: Swindon/hybrid Please note you will be expected to work from our Swindon office min once a week

Closing date for applications: 14th August 2026

The opportunity:

An exciting opportunity awaits!

Zurich Corporate Risk (ZCR) is growing and were looking to make things work even better through smart technology. Thats where you come in.

Were hiring a Technical Support Administrator to join our Operations Department on a permanent this role youll learn and use key tools like Continuous Improvement AI and automation to help shape the future of our business.

Does this sound like you If so wed love to hear from you!

Many of our employees work flexibly in a variety of different ways including part-time flexible hours job share an element of working from home or compressed hours. This is because we want the best people for our roles and we recognise that sometimes those people arent available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing

• Learning the key approaches methodologies and techniques of Continuous Improvement AI and automation within the team.
• Supporting senior colleagues with improvement and automation initiatives across ZCR.
• Working with stakeholders to define requirements within a project context.
• Gathering analysing and documenting business requirements for assigned projects.
• Helping to review administrative processes identify inefficiencies and highlight opportunities for improvement.
• Supporting process documentation testing and implementation activity for approved improvements AI and automation solutions
• Supporting the delivery of smaller lower complexity improvement activities under guidance.
• Assisting with project coordination activities including tracking actions progress benefits and realised savings.
• Assisting with operational readiness including communications training deployment and transition to BAU teams.
• Building effective working relationships with stakeholders across the business to support successful change delivery.
• Support daily monitoring of automation and MI reports and assisting with system and business exception handling.
• From time-to-time support other project activity across the team and ZCR.

What are we looking for

Ideally you will have some of the following:

• A passion for Continuous Improvement with relevant experience of exposure an advantage.
• Attained or working towards LEAN Yellow Belt.
• Ability to cope with varying workloads pressures and priorities.
• Excellent verbal and written communication skills.
• Good judgement and a willingness to learn and make informed decisions.
• A positive and supportive approach to team culture.
• Excellent attention to detail with strong focus on quality and root cause analysis.
• Ability to build and maintain strong relationships with key stakeholders.
• Resilience and a proactive approach to problem solving and personal development.
• A natural inquisitiveness and willingness to ask constructive questions.

What will you get in return

Everyones different. Thats why at Zurich we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme annual company bonus private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday alongside a range of other flexible benefits

You can find out more about our wide range of employee benefits on our website.

Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world. Together were creating a brighter future for our customers our people and our planet.

With over 65000 employees youll feel the support of being part of a strong and stable company that is a long-standing player in the insurance industry.

Weve made a promise to each other and every employee: to focus on sustainable impact to care about each others wellbeing to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If youre interested in working in a dynamic and challenging environment where your creativity ideas and contributions are recognised and rewarded Zurich could be just the place for you. Be part of something great.

Our culture:

At Zurich our strength comes from the diverse experiences perspectives and talents of our people. Our goal is to create a workplace where every employee can flourish and where everyone feels valued heard and respected.

Over a quarter of our employees are members of at least one of our inclusion communities (Employee Resource Groups) with groups focused on areas such as social mobility and cultural awareness. Were proud to have received numerous industry awards recognising our diversity and inclusion policies and initiatives.

Weve created an environment that places real importance on our peoples wellbeing from a physical mental social and financial perspective. We work with our wellbeing partners and industry experts to provide practical advice and access to a wide range of lifestyle support alongside opportunities to learn grow and develop the skills needed for the future.

We actively support our employees to give back to their communities through volunteering and charitable activity. Our charitable arm Zurich Community Trust is one of the longestestablished corporate trusts in the UK. Together weve supported causes across the UK through grants and volunteering contributing over 100 million in funding and volunteered time.

Your application:

Were committed to treating all applicants fairly and with respect irrespective of their actual or assumed background sexual orientation disability or any other protected characteristic.

As an inclusive employer we also want to ensure that all candidates feel comfortable and are able to perform at their best during the interview. Youll have the opportunity to let us know of any reasonable adjustment or practical support needed when you apply.

Wed love it if you could submit your application online. If you require an alternative method of applying please send an email to

So make a difference. Be challenged. Be inspired. Be supported. Love what you do. Work for us.