Job Opportunities Credit Controller
Warrington - UK
Job Summary
Location: WarringtonEnglandUnited Kingdom
Job ID:91920
Join Rubax Lifts Limited one of the UKs largest independent lift companies proudly providing expert lift engineering services and tailored solutions nationwide since 1980. With strategically located offices and a team of highly skilled engineers available 24/7 365 days a year were dedicated to delivering exceptional service and building lasting relationships with our customers. At Rubax we value customer engagement and strive to fully understand and meet individual requirements by offering high-quality cost-effective solutions. Committed to continuous improvement we invest in our people processes and technology to ensure the highest standards of customer satisfaction. Be part of a company that supports innovation prioritises quality and puts its customers at the heart of everything we do.
Join us as a
We are currently recruiting for a Credit Controller to join our team in Warrington on a full time basis. You will be responsible for managing customer accounts across multiple business units maintaining strong stakeholder relationships and supporting the overalleffectiveness of the Order-to-Cash will provide an excellent level of customer serviceto both internal and external stakeholders ensuring clear professional and accuratecommunication throughout the collections and query resolution process.
- Manage customer accounts across multiple business units ensuring timely debt collection
- Chase overdue payments via phone email and dunning processes
- Allocate customer payments accurately and and resolve unallocated cashdeductions and account queries
- Negotiate payment plans where required and escalate high-risk accounts
- Monitor aged debt and drive reductions in overdue balances
- Prepare KPI reports and management commentary as internal and external audits withrelevant documentation
- Respond to customer and internal queries in a timely and professional manner
- Work closely with Risk Billing Customer Services Transport and Commercial teams to resolve issues
- Share knowledge and best practice with colleagues
- Provide support across teams as business needs require
- Identify and implement process errors and recommend corrective actions
- Use Excel confidently including Pivot Tables and Outlook Word and PowerPoint to supportdaily activities and reporting
- Minimum 2-3 years experience in Credit Control Collections or Accounts Receivable
- Experience managing customer accounts across multiple business units regions or ledgers
- Strong understanding of credit control processes debt collection techniques and cash allocation
- Excellent communication and relationship-building skills with the ability to influence stakeholders at alllevels
- Strong problem-solving analytical and organisational abilities
- Good working knowledge of Microsoft Excel including Pivot Tables and Filters
- Experience working with ERP finance or accounting systems would be advantageous
- High levels of accuracy and attention to literacy and numeracy skills with a proactive andcontinuous improvement mindset
- Competitive salary with a discretionary annual bonus
- Company car or allowance (for eligible roles)
- 25 days holiday plus bank holidays
- Pension scheme with 5% company contribution
- Comprehensive life assurance
- Private medical cover with a trusted provider plus 24/7 virtual GP access
- Free eye tests and eyewear discounts
Become part of our team help us enhance quality of life and drive innovationwhile raising the bar for safety and sustainability. We value your diverse skills andperspectives as together we shape the sustainable cities of today and tomorrow.
Are you ready to embark on a new journey Join #TeamRubax!
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At Rubax we value inclusion and diversity and practise equity to create equal opportunities for all and we endeavour to ensure that all qualified applicants will receive consideration for employment.
Any unsolicited application from Recruitment Agencies is deemed to be rejected and does not constitute in any manner an offer from a Recruitment Agency.
About Company
Unsere Aufzüge, Fahrtreppen und Fahrsteige transportieren täglich mehr als zwei Milliarden Menschen sicher in Gebäuden und an Verkehrsknotenpunkten. Als Teil des Schindler-Teams arbeitest du an sinnvollen Aufgaben, die die Lebensqualität aller Menschen verbessern und Lebensräume barri ... View more