IT Support Technician

Love IT but dont want to sit at a desk all day Then this position could be for you!

We are currently looking for IT Support Techniciansto join our existing team working atLondon Heathrow the UKs busiest and most exciting airport.

In this role you will be providing 1st line support of mission critical desktop IT passenger systems for check-in and departure. Key activities include;

• 1st line deskside support of users on site at Heathrow Airport.
• Printer support & preventative Maintenance.
• Configuring and installing new PCs.

Training will be given on the specific hardware and software used on site but a basic understanding and interest in Windows PCs and printer hardware is a requirement. Qualifications are desirable but not essential.

Job requirements:

• Ability to work effectively and efficiently as a member of the team.
• Ability to remain calm under pressure.
• Ability to ensure customer service targets and performance objectives are met and have good customer management skills in order to maximise customer satisfaction.
• Full UK manual driving licence or currently actively having driving lessons.
• Ability to obtain an airside badge which involves DBS clearance and suitable references for the previous 5 years with no gaps longer than 28 days.

Please ensure you are happy with the working shift hours below before applying;

• Working on a6days on 4 daysoff rotating shift pattern covering the hours between04:00 and 23:00(start time varies) 365 days a year including weekends bank holidays.

Benefits:

• 29 days annual leave
• Company events
• Company pension
• Free parking
• 4x base salary Life insurance
• Referral programme
• Sick pay

Apply now for immediate consideration by clicking on the link which will take you to our application form.

Your application will be held on file indefinitely if you wish to have your personal data removed please follow the instructions in the application acknowledgement email you will receive.

Join Our Team:

ServiceTec Airport Services International Limitedspecializes exclusively in the provision of Managed IT Services to the worlds airport and airline industries and have been doing so since 1989. We operate globally with headquarters in the UK and the USA and offices in Canada The Netherlands Germany and Norway. We partner with airports and airlines of all sizes to manage maintain monitor and support business and mission critical IT systems.

ServiceTec Culture:

Were a people-oriented company. We value our employees believing they should be treated fairly with courtesy and respect.

We believe people work better when they feel supported and know that there is a team behind them. We nurture talent and our philosophy is to promote from within if at all possible.

We consistently recognize those employees who go above and beyond.

ServiceTec Airport Services International Limitedis an Equal Opportunity Employer and will comply with all applicable legislation concerning equal employment opportunity with regards to all employees whether full time part time casual temporary and seasonal or contract. ServiceTec will not discriminate on grounds of sex trans-gender status sexual orientation religion or belief marital status civil partnership status age race ethnic origin color nationality national origin disability or on other grounds not prohibited by legislation. This policy applies to the process of recruitment and selection (both internal and external) promotion training conditions of work pay and benefits and to every other aspect of employment including general treatment at work and the processes involved in the termination of employment.

Required Experience:

Junior IC