IT Support Tech Wanted Immediately for Bustling Berkshire Academy
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Job Summary
Location: Berkshire (e.g. Reading Slough Bracknell)
Salary: per annum (Dependent on experience)
Job Type: Full-Time / Permanent
Sector: Information Technology / Education / Managed Support
We are looking for a proactive and tech-savvy IT Technician to join a vibrant organization in Berkshire.
You will serve as the first point of contact for troubleshooting hardware software and network issues ensuring that staff and users experience minimal downtime and maximum digital efficiency.
Helpdesk Support: Provide responsive 1st and 2nd line IT support diagnosing and resolving hardware software printer and network connectivity issues.
System Maintenance: Set up configure and deploy new workstations laptops tablets and interactive AV equipment.
User Administration: Manage user accounts password resets and permission settings via Active Directory / Office 365.
Network & Security: Assist with basic network troubleshooting firewall checks and ensuring antivirus and security patches are up to date.
Documentation: Maintain an accurate inventory of IT assets and document recurring technical fixes for the knowledge base.
Experience: 1 years of experience in an IT support helpdesk or technical technician role.
Technical Knowledge: Strong working knowledge of Windows OS Microsoft 365 basic networking (TCP/IP DNS DHCP) and hardware troubleshooting.
Soft Skills: Excellent communication skills with a customer-first attitude and the ability to explain technical concepts to non-technical users.
Qualifications: Relevant IT certifications (e.g. CompTIA A Microsoft Fundamentals) or an IT-related degree/diploma are a strong advantage.
Competitive salary matching your experience
Excellent pension scheme and holiday allowance
Hands-on training and opportunities for technical certification growth
Friendly collaborative working environment with modern tech infrastructure
Ready to take the next step in your IT career in Berkshire Send your CV and a cover letter outlining your technical background to Insert Email Address or apply via Insert Link.
Application Deadline: Insert Date
Are you looking to hire this IT Tech role for a school environment or a corporate office setting in Berkshire
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