IT Specialist
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Job Summary
Are you motivated by continuous improvement and learning Are you a natural communicator who can explain train and support the company in adopting tech Do you take ownership of your work and see things through to completion Are you looking for more variety creativity and opportunity than a typical IT support role
If so our IT Specialist role at Costello Medical could be the ideal next step in your career.
Many IT roles focus on a narrow set of tasks and rigid procedures with complex work escalated away from you and learning opportunities stifled.
As an IT Specialist you will have the opportunity to support with major projects and complex requests getting wide-ranging exposure to real IT. You will be encouraged to engage deeply with technology own deliver and maintain a range of IT services procedures and documentation and to proactively identify service improvements in an environment where critical thinking and constructive feedback are celebrated.
The IT Specialist is an integral part of our small and collaborative Technical Operations team. You will be mentored by senior colleagues who will support you through learning our technologies and methods and as your skills develop you will have the opportunity to shape your role taking on responsibilities aligned to your interests.
If you are well-organised curious and looking for an opportunity to take on challenging work in a highly supportive environment the IT Specialist role could be a great fit for you.
This role involves:
- Core IT administration: managing user accounts devices access requests proactively and to an excellent standard
- Handling a range of technical requests via a ticketing system: understanding a users requirements and delivering practical solutions
- Working with people: providing training and documentation communicating about updates and incidents co-ordinating and scheduling
- Projects and changes: designing planning testing implementing and embedding a range of technical improvements
You can find more detailed information in our Candidate Pack here: You This role is suitable for candidates at an early stage in their IT career who are looking to take their career to the next level. It is open to candidates who have 1 year of experience. We are particularly looking for someone who is: Essential Requirements: Desirable Requirements: This role offers far more than a typical early-career IT position. Because we outsource much of our infrastructure and frontline support you will spend less time on repetitive troubleshooting and more time improving systems supporting colleagues and contributing to meaningful projects. You will join a small ambitious team where your work has real impact your voice is heard and IT is valued as a trusted partner. You will gain experience with modern evolving technologies while helping shape how IT operates within a growing organisation. You will also be part of a company committed to improving global health with a strong emphasis on culture collaboration and social responsibility. Costello Medical has been listed in the Top 100 Best Companies to Work For since 2017 and holds B Corporation accreditation. Salary & Benefits The starting salary for this role is 26250 to 38000 per annum depending on previous experience. Candidates with a strong IT background will be offered a salary at the higher end of this banding. We also offer a strong benefits package that includes discretionary profit share bonuses paid twice per year private medical insurance critical illness cover full funding for external training and more. Please see here for our full list of benefits: Required Experience: IC
Benefits
About Company
Costello Medical Consulting provides specialised market access and medical communication services to the pharmaceutical industry.
