IT Solutions Engineer

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The IT Solutions Engineer is responsible for the support maintenance development and continuous improvement of business-critical systems with a primary focus on the QAD 2014SE ERP platform. Working closely with business stakeholders customers suppliers and external partners the role ensures that enterprise applications integrations and infrastructure support operational excellence across manufacturing and supply chain functions.

The successful candidate will possess strong technical expertise in QAD Progress OpenEdge technologies Linux environments and EDI integrations.

Experience within the automotive manufacturing sector including knowledge of OEM and Tier supplier processes is highly desirable.

The role involves but is not limited to: -

ERP Systems Support & Development

• Provide administration support maintenance and enhancement of the QAD 2014SE ERP environment.

• Work with business users to gather requirements and deliver scalable ERP solutions.

• Support ERP modules including:

• Manufacturing

• Planning

• Inventory Management

• Purchasing

• Sales Order Processing

• Logistics

• Finance interfaces

• Involvement in system upgrades patches testing and deployment activities.

Database Administration

• Maintain and optimise Progress OpenEdge databases.

• Perform routine database monitoring backup management and disaster recovery activities.

Integration & EDI Management

• Support and maintain EDI transactions with customers suppliers and logistics partners.

• Troubleshoot EDI communication issues and data mapping errors.

• Develop and support system integrations between QAD and external applications.

• Collaborate with third-party vendors and customers during onboarding and implementation activities.

Linux Systems Administration

• Administer Linux servers supporting QAD and associated applications.

• Monitor system health performance security and capacity.

Business Solutions & Continuous Improvement

• Identify opportunities to automate manual business processes.

• Participate in digital transformation initiatives.

• Produce technical documentation support procedures and knowledge articles.

• Collaborate with IT operations and functional teams to improve system utilisation and business performance.

Project Delivery

• Participate in IT projects from requirements gathering through implementation and support.

• Provide technical leadership on ERP-related initiatives.

• Support testing user training and change management activities.

• Coordinate with external consultants and software vendors where required.

• Any other duties as reasonably requested.

Essential Experience:

Technical Skills:

• Minimum 5 years experience supporting and developing QAD 2014SE.

• Strong experience with:

• Progress OpenEdge / ABL (4GL).

• Progress Database Administration and Maintenance.

• Linux administration and troubleshooting.

• EDI systems and integrations.

• Customer and Supplier Portal support.

• Experience supporting manufacturing ERP processes.

• Strong understanding of enterprise application integration concepts.

• Database performance tuning and optimisation experience.

• Experience with backup recovery and disaster recovery procedures.

Business Skills:

• Strong analytical and problem-solving abilities.

• Ability to engage effectively with both technical and non-technical stakeholders.

• Experience translating business requirements into technical solutions.

• Excellent communication and documentation skills.

• Ability to manage multiple priorities in a fast-paced environment.

Desirable Experience:

• Automotive industry experience (OEM Tier 1 or Teir 2 supplier).

• Microsoft SQL Server administration and development.

• Microsoft Platforms: Power Apps Power Automate Power BI.

• Experience with API integration and web services.

• Knowledge of manufacturing execution systems (MES).

• ITIL foundation knowledge.

• Experience within a manufacturing environment preferably automotive including familiarity with:

• Lean manufacturing processes.

• EDI standards such as EDIFACT VDA and Odette.

• Customer scheduling and sequencing.

• Supply chain and logistics operations.

• Production planning and inventory management.

• Quality and traceability requirements.

Personal Attributes:

• Experience within a manufacturing environment preferably automotive including familiarity with:

• Lean manufacturing processes.

• EDI standards such as EDIFACT VDA and Odette.

• Customer scheduling and sequencing.

• Supply chain and logistics operations.

• Production planning and inventory management.

• Quality and traceability requirements.

Work Environment:

• Plant conditions necessitate exposure to heat cold dust hot objects and loud noises within our manufacturing environment. Full Health and Safety training and PPE provided for all conditions.

• The successful candidate must follow defined escalation process and take appropriate action relating to poor Quality Cost & Delivery performance

• There is a requirement to act on behalf of the company during internal supplier and customer meetings representing the companys best interests at all times.

At Magna we believe that a diverse workforce is critical to our success. Thats why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications and in consideration of job requirements regardless of in particular color ancestry religion gender origin sexual orientation age citizenship marital status disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email or traditional mail to comply with GDPR requirements and your local Data Privacy Law.

As part of our commitment to a fair consistent and efficient recruitment process we may use artificial intelligence (AI) tools to assist in the initial screening of applications submitted through our Workday system. These tools help identify qualifications and experience that align with the role requirements. Please note that AI is used solely to support our recruiters. Final decisions are always made by the hiring manager and the hiring team. Importantly no applicant data is shared externally through these AI tools. All information remains securely within our systems and is handled in accordance with our privacy and data protection policies.

If you have any questions or concerns about this process feel free to contact our Talent Attraction team.