IT Infrastructure Manager

We are at the start of something powerful. Heavy Haul Rail was created with a simple but transformative belief: the UK deserves a smarter cleaner more resilient freight future. And we have the opportunity to build it.

Every role in this business carries purpose. Whether you work in operational delivery driving trains engineering or business support the work you do contributes directly to reducing emissions easing road congestion strengthening supply chains and powering British industry. This is meaningful work with real impact.

Previously operating as Freightliners Heavy Haul business we are now an independent company following CMA CGM Groups acquisition of Freightliner UKs Intermodal Logistics business in January 2026.

Heavy Haul Rail is the UKs next-generation rail freight partner built for a sector ready to evolve. We believe its time to move differently. Congested roads rising emissions fragile supply chains. These arent just logistical challenges; theyre environmental and economic wake-up calls. Were here to lead the modal shift helping businesses transition from road to rail with confidence clarity and measurable impact.

We move 17 million tonnes of freight a year for customers in the industrial energy and construction markets. The company operates 95 locomotives and over 1000 wagons. Heavy Haul Rails team of 950 supports customer deliveries to over 100 locations across the UK running 250 trains per week.

Heavy Haul Rail also supports the renewal and maintenance of the rail infrastructure and supports passenger train operators and rolling stock companies including the provision of drivers and route conducting services.

But none of this happens without us its people.

Join our team: IT Infrastructure Manager

What Youll Do

As our IT Infrastructure Manager youll play a pivotal role in ensuring our technology environment is secure resilient and fit for the future. Youll lead the development management and continuous improvement of our IT infrastructure helping to deliver reliable services that support business growth and operational excellence.

Main Duties and Responsibilities

• Take ownership of our IT infrastructure estate ensuring services remain secure stable and highly available.

• Proactively monitor maintain and optimise infrastructure performance identifying opportunities to prevent issues before they impact the business.

• Lead the delivery of infrastructure projects ensuring they are completed successfully and aligned to business objectives.

• Act as the technical lead on IT and business change initiatives providing expert guidance and support throughout project lifecycles.

• Work collaboratively with colleagues across the business to understand requirements and deliver effective technology solutions.

• Build strong relationships with suppliers and third-party providers to ensure the timely resolution of issues and delivery of services.

• Identify evaluate and introduce new technologies that enhance performance security and user experience.

• Maintain clear and accurate infrastructure documentation supporting knowledge sharing and operational excellence.

• Ensure infrastructure services comply with company policies industry best practice and relevant regulatory requirements.

• Drive the ongoing development of the infrastructure roadmap supporting continuous improvement and future business needs.

• Contribute to the wider success of the IT function by supporting additional activities and initiatives as required.

What Were Looking For

Were looking for a technically strong and proactive infrastructure professional who enjoys combining hands-on expertise with strategic thinking.

Youll bring:

• Proven experience managing and supporting enterprise IT infrastructure environments.

• Strong knowledge of networking technologies including Wi-Fi SD-WAN LAN and WAN.

• Experience with Microsoft technologies and cloud platforms including Azure and Microsoft 365.

• Experience implementing and managing infrastructure security solutions and best practices.

• A track record of delivering reliable business-focused technology solutions and infrastructure improvements.

• The ability to translate technical concepts into clear and meaningful information for non-technical stakeholders.

• Excellent communication and relationship-building skills with the ability to work effectively across all levels of the organisation.

• Strong organisational skills with the ability to manage multiple priorities in a fast-paced environment.

• A methodical approach to problem solving and a keen attention to detail.

• Experience creating and maintaining technical documentation.

• A flexible approach to work and a willingness to travel when required.

Behavioural Competencies

Were looking for someone who:

• Brings energy drive and enthusiasm to achieving goals and delivering results.

• Takes initiative and proactively identifies opportunities to improve services and processes.

• Enjoys tackling new challenges and adopts a hands-on approach when needed.

• Sets high standards and consistently delivers high-quality work.

• Demonstrates integrity accountability and a commitment to best practice.

• Has a passion for technology innovation and continuous improvement.

• Works collaboratively with colleagues across both IT and the wider business.

• Communicates openly listens to different perspectives and supports others through constructive feedback and knowledge sharing.

• Takes pride in delivering excellent service and helping the organisation succeed through technology.

This post is subject to standard pre-employment checks including employment references medical & D&A screening and successful DBS background checks.

Here youre not one small part of a big machine. Youre a key contributor with national significance and real-world impact. We want our colleagues to feel proud of the work they do connected to our mission and empowered to shape the future of this business. As part of Heavy Haul Rail you can expect:

• Purpose that matters. Your work contributes to a cleaner more efficient freight industry.

• Opportunity to shape whats next. Were new agile and ready to do things differently your ideas help build our future.

• A team that moves forward together. Collaboration respect and shared ambition define how we work.

• A commitment to excellence. We deliver with pride precision and professionalism.

• Room to grow. Your development fuels our momentum.

Our people are our most important asset. We strive to empower our employees ensuring they are trained and competent fit for work always informed and completely engaged in our culture that places safety and wellbeing firmly at the heart of everything we do.

We are looking for the most committed and reliable individuals who possess the knowledge skills and experience needed for their return we can offer considerable career progression and a rewarding career in an award-winning team alongside:

• Competitive pay

• Fantastic final-salary pension scheme after an initial qualifying period

• Enhanced maternity & paternity pay

• Opportunities for ongoing training and development.

• Access to the companys life assurance scheme

• A range of benefits to make your own so you can get the most of your work and home life which will also help save you money and hassle. From reimbursement on health treatments to savings on new cars.

We know where were heading. We know why it matters. Now its time to move to make it real together.

For queries contact

The future we want to build wont happen on its own we have to move it forward together. Heavy Haul Rail has the purpose the ambition and the opportunity to reshape how Britain moves. Whatever our roles we are collaborators creators and custodians of a better future. This journey starts with what we choose to do today tomorrow and every day after that.

Our values are:

• Make Every Mile Matter: We act with intention and responsibility knowing our work shapes a cleaner stronger future for the UK.

• Build Boldly: We use our entrepreneurial spirit to challenge legacy thinking and design better ways forward for our customers our industry and each other.

• We move as one: We collaborate with trust respect and shared momentum because progress is a team sport.

• Deliver with certainty: We stand behind our work. Were reliable precise and accountable in everything we do.

• Fuelling The Future: We invest in our people and our potential championing learning curiosity and continuous confidence clarity and measurable impact.