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IT Field Engineer
Job Location:
Yearly Salary:
Posted:
4 November 2026 (9 hours ago)
Posted:
Application Deadline:
1 February 2027
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Description
IT Field Engineer
Salary: Up to 45000 benefits
Location: Central London Mon-Thu client sites Fri WFH
Some IT support roles are all about tickets. This one is about technology people and becoming someone your clients genuinely trust.
Were partnering with a growing technology consultancy looking for an IT Field Engineer to support a portfolio of professional services clients across Central London.
Youll spend Monday to Thursday working across client sites solving technical issues building relationships and becoming a trusted point of contact for IT. Fridays are typically worked from home giving you dedicated time to manage tickets and catch up away from client sites.
This could suit an existing Field Engineer or a strong 2nd Line Engineer looking for a more independent client-facing role.
Youll be troubleshooting across Windows 10/11 Microsoft 365 Outlook OneDrive SharePoint applications laptops printers and networking. You dont need to be a Network Engineer but you should be comfortable with fundamentals such as DNS DHCP IP addressing Wi-Fi and basic connectivity troubleshooting.
Technical ability is important but so is how you work with people. Youll need to communicate confidently with non-technical users think on your feet and take ownership of problems rather than simply escalating them. Ultimately you need to give clients confidence that their IT is in safe hands.
Youll likely have:
- Strong 2nd Line IT support experience
- Good Windows and Microsoft 365 troubleshooting skills
- A solid understanding of basic networking including DNS DHCP IP addressing and Wi-Fi
- MSP Field Engineer or client-facing IT support experience
- Strong troubleshooting skills and a logical approach to problem solving
- Excellent communication and customer service skills
- Confidence working independently with clients
- A proactive attitude towards learning and developing technically
- Microsoft certifications would be desirable but arent essential
If youre technically strong good with people and want more ownership variety and face-to-face client interaction this could be a great next step.
Required Experience:
IC
