IT Engineer (Network)

• Suffolk County Council
• Address: Endeavour House Ipswich Suffolk IP1 2BX hybrid working
• Salary: 34434 per annum (pro rata for part time)
• Hours: 37 hours per week flexible working options available
• Contract: Permanent x 2 posts

This role is not eligible for visa sponsorship due to the associated salary level which do not meet the minimum requirements for a Skilled Worker visa

As a modern flexible and effective organisation at Suffolk County Council we are driven to make a positive difference to the environment the communities we serve and the careers of our people. Thats why when you join us as an IT Engineer (Network) youll be encouraged to share your fresh thinking and empowered to explore new ideas that will shape and improve our services as well as your career.

Reimagine the possibilities.

Your role and responsibilities

• Manage network incidents and troubleshoot issues with customers colleagues and third parties
• Monitor network health and performance proactively identify issues and improvements which ensure the reliability and availability of the network
• Configure deploy and manage network hardware including routers switches firewalls and wireless access points
• Support network projects
• Attend sites across the County to support the resolution of incidents and complete project work such as network installation
• Work within existing IT service management processes for incident change and problem management

You will need

• experience of supporting and troubleshooting enterprise networking products (wired and wireless) Cisco Catalyst and Meraki experience preferable
• hands-on experience with managing firewalls such as creating security policies and analysing traffic flows Cisco Palo Alto and FortiGate experience preferable
• strong knowledge of fundamental network principles and protocols TCP/IP IP Addressing Spanning-tree wireless
• knowledge of network security principles and best practices such as VPN NAT Inspection Certificates
• understanding of routing protocols
• experience performing software upgrades on network equipment
• experience with implementing and supporting network hardware
• experience with network monitoring and diagnostic tools
• familiarity with cloud networking
• strong troubleshooting and problem-solving skills in complex environments
• knowledge of cabling technologies copper and fibre
• knowledge of WAN circuit technologies

You can view a full list of requirements in theJob and Person Profile (JPP) and role profile cover sheet which you can find in the How to apply section towards the bottom of this advert.

If you believe you can succeed in this role apply. Even if you dont meet all requirements still apply. We would appreciate the opportunity to consider your application.

The team

The role is a part of Core Technology Services within the IT Service. The team brings together technical specialists across multiple disciplines including networks servers client devices general infrastructure Microsoft 365 unified communications data centre services cloud services and related technology platforms. The team works closely with service owners project managers suppliers and operational support teams to deliver stable services and support business change.

The team work in a Hybrid manner with a minimum of 2 days in the office. Although there would be requirement of increased office working for the initial period to support training and role familiarisation.

Empowering Everyone

We arebig believers in potentialpossibilityand the power of different arealways searching for ways to encourage respect and enable everyone to be the best they can be. We want torepresentthe diverse communities we serve. We welcome applications from all individuals especially those from groups that are currently underrepresented in the organisation as shown inourWorkforce Equality Report.

For more information

For more information about this role or to arrange a casual conversation please email

How to apply

Step 1 -Read theJob and Person Profile (JPP) (Word) and role profile cover sheet (Word)

Step 2 -Click Apply Now to start your online application.

Step 3 -Upload asupporting statementanswering the following questions below (no more than 400 words per question). You should use theSupporting Statement template (Word).

1. Describe a situation where you had to investigate intermittent network issues that were difficult to reproduce. What troubleshooting methodology did you follow and how did you reach a resolution
2. Describe a time when you implemented a network change involving routers switches firewalls or access points within a controlled change process. How did you plan test document and communicate the change
3. Tell us about a time when you documented a network configuration support procedure or technical solution for others to use. How did you ensure the documentation was accurate practical and helpful to the wider team

.

Step 4 -Upload a CV (without name and personal details).

Please note:Without a supporting statement and CV your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format.

For guidance on completing your application please see ourHow to Apply page.

Planning to use Artificial Intelligence (AI) Please ensure your application still reflects your own skills experience and ideas. If used inappropriately your application may not be processed. Please read ourguidance for using AI to understand whats acceptable.

Do you need any reasonable adjustments to help you to apply If you are disabled and/or have additional support needs you can request reasonable adjustments. You can do this by contacting our Recruitment Team at: or. You can find examples of possible adjustments on ourReasonable Adjustment pages.

Closing date:11.30 pm 21 July 2026.

Interview date: week commencing 27 July 2026 and 3 August 2026.

Promoted as SPJ (Standard Plus Job) on Suffolk Jobs Direct.

This authority is committed to safeguarding and promoting the welfare of children young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. #LI-Hybrid