IT Business Systems Analyst

Permanent Full Time

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The Business Systems Analyst is responsible for leading the analysis of business problems and opportunities developing business and system requirements supporting solution design activities and ensuring successful delivery of technology solutions that align with business objectives.

The Business Systems Analyst contributes to the evolution of analysis standards tools processes and best practices while promoting consistency and quality across delivery teams.

This role serves as a bridge between business stakeholders and technology teams translating business needs into functional and technical requirements. The role is responsible for analyzing business processes identifying opportunities for improvement defining solution requirements supporting technology delivery and enabling successful business outcomes.

What you will do

The Business Systems Analyst maintains a business perspective throughout all phases of solution delivery from problem identification through implementation and post-production support. Business Systems Analysts work closely with business and technology stakeholders to understand needs identify opportunities and define requirements.

Working in a collaborative team environment the Business Systems Analyst is responsible for:

• Building strong relationships with business and technology stakeholders
• Partnering with stakeholders to identify opportunities for process and technology improvements and supporting the development of recommendations
• Leading analysis activities for medium to large initiatives including requirements elicitation scope definition estimation support dependency identification and validation of business needs
• Leading and facilitating meetings workshops walkthroughs and reviews of project deliverables
• Presenting recommendations findings risks and project updates to stakeholders and leadership teams
• Supporting decision-making and helping resolve issues risks and conflicts
• Ensuring solutions align with business requirements and enterprise standards including architecture security privacy and risk management requirements
• Defining business problems and opportunities documenting current and future state processes and supporting benefit analysis activities
• Collaborating with architects developers and business stakeholders to evaluate solution options and validate that proposed designs meet business needs
• Analyzing and documenting business rules decision logic calculations and complex business processes
• Working with APIs integrations data flows and enterprise applications to define end-to-end business and system requirements
• Developing process models workflow diagrams data mappings and requirements documentation using established analysis techniques and standards
• Partnering with QA teams to ensure testing strategies test cases and test plans align with business requirements
• Supporting functional testing user acceptance testing and defect triage activities
• Partnering with Product Owners Architects Developers and QA teams to define functional and non-functional requirements
• Creating and maintaining user stories acceptance criteria backlog items and supporting Agile delivery practices
• Participating in Agile ceremonies including backlog refinement sprint planning reviews and retrospectives
• Supporting release planning implementation activities and post-production stabilization efforts
• Providing informal leadership coaching and mentorship to team members and contributing to the continuous improvement of business analysis practices

What you will bring

• Degree in a related discipline (Management Information Systems Business Administration Computer Science Computer Engineering Finance or equivalent combination of education and experience)
• Minimum 5 years of experience in a Business Analyst or Business Systems Analyst role
• Strong understanding of business analysis methodologies processes techniques and best practices
• Experience gathering analyzing documenting and validating business and system requirements
• Strong stakeholder management skills with the ability to collaborate effectively across business and technology teams
• Experience facilitating workshops requirements sessions and stakeholder discussions
• Excellent understanding of software development lifecycles (SDLC) and technology delivery processes
• Experience working in Agile Scrum Kanban and/or Waterfall delivery environments
• Experience supporting digital transformation modernization or technology-enabled business initiatives
• Experience working with enterprise applications APIs integrations and data-driven solutions
• Strong understanding of data analysis data mapping source-to-target mapping and system integration requirements
• Experience documenting business rules process flows decision logic and workflow requirements
• Familiarity with microservices API-based architectures cloud-enabled solutions and modern application delivery practices is considered an asset
• Experience with process modelling techniques and tools (BPMN process mapping workflow modelling or equivalent)
• Strong analytical and problem-solving skills with a structured and detail-oriented approach
• Strong communication presentation and facilitation skills
• Ability to influence stakeholders and build consensus across diverse teams
• Strong interpersonal skills with the ability to work effectively under pressure in both team and individual settings
• Excellent written and verbal communication skills with strong attention to detail

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The base salary for this position is between $56900 - $104700 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus commission etc). If you are selected to move forward in our recruitment process your recruiter will be able to discuss additional details of our total rewards program with you.

Career opportunities will be open a minimum of 5 business days from the date of posting closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis.

Grow with Canada Life

Wereunited by a shared purpose: to improve the financialphysicaland mental well-beingof Canadians. Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country.

Werelooking for people who live our values everyday: we step up we do the right thing and we deliver for our customerscommunitiesand each you someone who always strives to do the right thing who steps up for themselves and others and who delivers with impact Then we want to hear from you!

What we offer:

Were committed to supporting our employees through every stage of their career. Heres what you can expect as a full-time or part-time permanent team member:

• Career Development: Opportunities for career advancement access to industry-leading learning programs and up to$2000 annuallytowardseducation reimbursement.

• Health & Wellness:Flexible health and dental benefitsplus a $5000 mental health benefit to support your well-being.

• Time Off:In addition to regular vacation andpersonal dayswe support communityinvolvement with avolunteer day.

• Financial Security:Company-matching pension planshare ownership program andadditionalinvestment options.

• Rewards and Recognition:Employee recognition programs service milestone celebrations employee discounts and more!
• Emphasis onCommunity:We provide aworkplace whereemployeesfeel connected and supported throughEmployee Resource Groups (ERGs)mentorshipprogramssocialclubsandevents.

Learn moreaboutCanada Life.

Werecommitted to removing barriers and ensuring equal access to employment. Applicants requiring reasonable accommodation during the application process may contact. All information provided will be handledin accordance withapplicable laws and Canada Life policies.

Canada Lifewould like to thank all applicants however only those who qualify for an interview will be contacted.

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