IT Apprentice

A rare opportunity has arisen for an aspiring IT professional to begin their career within our growing IT team. This apprentice position offers the chance to gain hands-on experience supporting the business-critical systems that keep the firm running smoothly while working alongside experienced IT professionals who are committed to helping you develop and succeed. You will study the Level 3 IT Solutions Technician Apprenticeship.

About the Role

As an Apprentice youll play an important role in supporting the software applications used by colleagues across the firm. Youll learn how to troubleshoot technical issues manage user access assist with system updates and testing including involvement in the development of legal case flows and provide first-line support to users. This is an excellent opportunity for someone who enjoys technology problem-solving and helping others. No extensive technical experience is required were looking for someone with enthusiasm curiosity and a genuine passion for learning.

Key Responsibilities

• Provide first-line support for business applications helping colleagues resolve system and software issues.
• Manipulation of data through imports to case systems and producing reports for both internal and external clients.
• Assist with user account administration including access requests permissions and onboarding activities.
• Support testing maintenance and updates of key business systems and applications.
• Log monitor and manage support requests ensuring users receive a professional and responsive service.
• Create and maintain user guides support documentation and process notes.
• Work alongside the wider IT team and external suppliers to support the continuous improvement of firm systems.

Skills Required

• A genuine interest in technology software and developing a career in IT.
• Strong communication skills with the confidence to support and assist colleagues.
• Good attention to detail and the ability to approach problems logically.
• Strong organisation and time management skills.
• Ability to work effectively both independently and as part of a team.
• Basic knowledge of Microsoft Office or Microsoft 365 applications would be advantageous.

Our entry requirements:

• 3 A-levels at grade C or above or equivalent Level 3 qualification
• 5 GCSEs including Maths and English at grade 4 or above

With a full-service offering and a diverse client base Wilkin Chapman Rollits continues to grow while maintaining our commitment to quality innovation and client-focused service.

We know that happy motivated employees drive success and a strong forward-thinking culture benefits everyone. Thats why we provide the tools support and opportunities our people need to thrive.

With our combined roots stretching back over 300 years we are the largest law firm operating out of Lincolnshire and Yorkshire with six regional locations and a place in theLawyer UK 200. We combine deep local and sector knowledge with the strength resources and reach to handle any challengeoffering the best of both a large firm and a trusted client-focused partner.

We invest in your career offering a great benefits package and a supportive sociable working environment. Youll be joining a community of like-minded professionals who value collaboration innovation and excellence across our locations in Grimsby Lincoln Louth Hull York and Beverley.

At Wilkin Chapman Rollits we are committed to attracting and retaining individuals from all backgrounds. We believe diversity fosters a values-led culture fuels our growth and creates opportunities for our colleagues to develop and succeed.As a Disability ConfidentandArmed Forces Friendlyemployer we are dedicated to an inclusive environment where everyone feels seen heard and supported.