IT Apprentice
Job Location:
Birmingham - UK
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
At Beiersdorf we want to help people feel good about their skin and our commitment goes far beyond caring for skin. For 140 years we have developed innovative skin and body care products for well-known brands such as NIVEA Eucerin and Elastoplast.
We act according to our purpose WE CARE BEYOND SKIN and take responsibility for our consumers our employees the environment and society.
Level 3 Apprenticeship IT Support Technician
We are searching for a driven enthusiastic IT apprentice to join our team. We will provide on the job training and development so that you can gain hands on experience within a fast paced multi-national IT environment.
As IT Support Technician Apprentice you will provide IT technical support across our Northern Europe Management Unit (MU) ensuring quality and efficient IT Service Delivery in line with Beiersdorf Shared Service (BSS) Standards and Policies.
You will work with 7 NOE sites 3 in UK (Beiersdorf HQ and Distribution Centre in Birmingham La Prairie/Chantecaille HQ in London & remotely with Denmark Finland Iceland & Sweden) supporting 400 employees.
- Installing configuring and troubleshooting hardware and software components such as Notebooks Mobile Devices Printers Scanners M365 and other bespoke software(s) used in the local business.
- Monitoring testing and optimizing the performance availability of IT systems using various tools and reporting any issues to 2nd Level teams.
- Providing technical support and assistance to users and clients either remotely or on-site by diagnosing and resolving issues answering queries logged via ticketing system and offering guidance and advice.
- Planning designing and implementing IT projects based on requirements of stakeholders and deliver optimal solutions in line with global policies and standards.
- Managing and maintaining IT resources such as hardware software data and licenses by keeping inventory documentation and records.
- Researching and evaluating new technologies products and trends and recommending solutions that meet the needs and goals of the organization.
- Collaborating and communicating with other IT professionals vendors and stakeholders by participating in meetings presentations and training sessions and sharing information and feedback.
- Working with our global IT organization Beiersdorf Shared Services (BSS) to deliver updates and changes to local business and provide training where required.
To be successful as an IT apprentice you must have passedGrade 4 or above in Maths and Grade 5 or above in English an interest in technology possess great time management skills and enjoy solving problems. You will also have excellent interpersonal skills and build good relationships with colleagues and ultimately make a lasting impression.
At Beiersdorf we see you as a person far beyond your title or role. Our goal is to provide the flexibility and support you need for your professional and personal success through our work environment.
- From 20000 per annum
- Bonus
- Discounts on products
- Hybrid working
- 25 days holiday (buy & sell holiday)
- Free head office parking
At Beiersdorf we believe that every individual brings unique perspectives experiences and strengths that deserve to be valued and celebrated. We are committed to fostering an inclusive and supportive environment where everyone feels empowered to be themselves thrive in their role and work in ways that enable them to succeed. Through flexibility understanding accessibility and meaningful support we aim to ensure that all colleagues feel respected heard and able to reach their full potential.
We are committed to providing an inclusive recruitment experience and are happy to discuss any reasonable adjustments at any stage of the process to support you.
About Company
We care for skin, we care for people and we care beyond skin. That is what makes us unique.
