International Communications Lead, Prime & Delivery Experience , International Stores Comms Hub

Amazon is seeking a seasoned communications leader to join its International Stores Communications team based in London UK. This role will own the international communications strategy for two of Amazons most high-profile and commercially significant consumer propositions Prime membership and Delivery Experience (DEX) spanning 29 countries across Europe Middle East and Africa Latin America and Asia Pacific. These programmes are central to Amazons international growth customer retention and brand reputation.

As part of a central hub team you will define and own the international communications strategy while directing the strategic framework that in-country comms teams across 29 countries localize and execute. You will serve as the single-threaded topic lead for these international businesses set the strategic direction for both proactive and reactive communications design and implement scalable frameworks for multi-market coordination and serve as the strategic bridge and decision-making point between global comms leads and in-country teams. This role requires close collaboration with US-based comms counterparts engagement with senior stakeholders across the business and the ability to influence strategic decisions that impact brand reputation. The position directly manages a team of two while supporting a dotted-line network of in-country communicators across 29 markets setting standards frameworks and strategic direction adopted by local teams.



Key job responsibilities
Own the international narrative and positioning for Prime and DEX ensuring consistency and strategic coherence across locales
Define and deliver centralized comms strategies messaging and campaigns for Amazon Prime and Delivery Experience internationally
Serve as subject matter expert and provide strategic communications counsel to senior executives (Director and VP level)
Represent the international communications perspective in global leadership forums
Lead proactive media programming including business launches consumer campaigns executive speaking engagements and cross-team amplification
Make high-judgement calls on communications positioning during time-sensitive situations with reputational risk
Manage reactive media inquiries issues and crisis communications
Collaborate with US/global comms counterparts to align on worldwide strategies ensuring relevancy and adaptability for local implementation
Coordinate cross-functional communications to ensure all stakeholders are informed and aligned across workstreams including marketing creators legal and policy
Drive long-term communications planning aligned to business cycles product roadmaps and international expansion
Track industry trends competitive landscape and regulatory developments to inform strategy
Establish measurement frameworks to evaluate communications impact and inform strategy iteration
Manage and develop a team of two


- Experience in professional communications or public relations
- Experience working within a global company with multi-country responsibilities
- Experience leading and influencing your team or organization or experience managing teams

- Experience in stakeholder management dealing with multiple stakeholders at varied levels of the organization
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround or experience in a fast-paced high-tech company
- Experience dealing well with ambiguity prioritizing needs and delivering measurable results in an agile environment
- Consumer communications experience and an ability to define centralized strategies
- Experience designing and implementing coordination mechanisms and processes for multi-country communications
- Experience driving proactive customer-focused press coverage including major launches and thought leadership
- Excellent written and verbal communications skills with the ability to craft compelling narratives
- Creative problem-solver with entrepreneurial thinking
- Ability to multitask prioritize and earn trust across geographies

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