Internal salesWarehouse
Scunthorpe - UK
Job Summary
Delivering Gas Solutions To The British Industry.
Energas is a key part of the Air Liquide Group presence in the UK. Energas are a leading service provider of cylinder gases to a variety of industry sectors in the UK delivering a local and personal service combined with global quality products and expert technical support. Energas supply a comprehensive range of cylinder gases to suit the needs of industry from stock. All of our cylinder gases are available in a variety of sizes ranging from small portable cylinders through to high capacity cylinder packs.
For over 60 years we have provided the best industrial gas supply and service we continue to strive to exceed our customers expectations every day.
We pride ourselves on offering a responsive high quality and local service.
Key Responsibilities Include:
- Trade Counter & Sales: Greet trade counter customers provide knowledgeable advice take sales orders and process cash/card transactions securely.
- Customer Support & Relationship Building: Address customer inquiries and resolve complaints promptly. Build strong long-term relationships to understand customer needs and identify cross-selling opportunities for the wider sales team.
- Administration & Compliance: Raise credit notes complete proforma invoices handle manual log notes when needed and perform end-of-day banking reconciliations.
- Stock & Inventory Control: Assist with accurate stock counts and inventory audits to keep the yard and warehouse organized.
- Picking & Packing: Prepare pick and pack products efficiently for order fulfillment.
- Yard Operations: Safely handle and transport gas cylinders and general equipment around the site as needed.
The ideal person for this role will have strong communication skills and an ability to work in a customer facing environment.
You will also need:
- Ideally you have previous experience in a fast- paced customer facing retail counter or branch environment.
- Strong written and verbal communication skills and an ability to prioritise tasks and solve problems calmly in a busy setting.
- An enthusiastic attitude toward providing excellent customer service.
- An ability to work with computer systems and programs
- A valid forklift license is desirable but not essential as full training will be provided.
- Knowledge of engineering and welding processes and requirements is advantageous but not essential as full training will be given
Our Differences make our Performance
At Air Liquide we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees our customers patients community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent both individually and collectively and it helps foster our ability to innovate by living our fundamentals acting for our success and creating an engaging environment in a changing world.
About Company
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter ... View more