Internal Sales Representative

At IMI were not just creating solutions; were building careers. So unlock your potential: do work that matters grow with us and be part of a team shaping tomorrow.

Here you can make a real difference solving complex engineering challenges that make industries smarter safer and more sustainable. From the energy that powers homes to the systems that keep the world moving youll help create solutions the world depends on.

But its not just about the work its about how you grow. We encourage curiosity make learning part of everyday life and give you real opportunities to build new skills and move your career forward.

We believe in nurturing your wellbeing too with strong benefits and flexible policies that help you succeed. At IMI youll find a supportive collaborative and inclusive environment where you can truly thrive.

The Internal Sales Representative supports revenue generation by managing quotations order management and daytoday customer interactions. Acting as a key link between customers external sales teams and operations the role ensures efficient delivery of commercial and technical solutions while maintaining high service levels.

Managing customer orders and quotations in an accurate and timely manner

Establish and maintain sales relationships with customers and external key contacts

Maintain accurate CRM data and follow a disciplined sales process

Provide technical support to customers and external sales team

Resolution of customer complaints or enquiries and consistently improving service levels

A proactive positive mindset and willingness to learn

Strong communication skills

Confidence in managing customer conversations

Discipline in planning follow through and CRM usage

Resilienceself-managementandcommercial awareness

Comfort with outbound calling

Responsible for developing a close working relationship with key individuals across the customer base to ensure a high level of customer satisfaction.

The physical demands described within the Key Duties & Responsibilities section of this job description are required to perform the essential functions of this position. Reasonable accommodations may be made for individuals with disabilities. Please contact your local HR representative to discuss the specific Work Conditions and Physical Requirements of this role.

Health Safety and Environmental Duties At IMI we are all personally committed to protecting our people minimizing our impact to the environment the communities we operate in and our company. All members of our workforce have the duty to ensure the health safety and welfare of themselves others and the environment. Every employee is expected to follow all HSE operating procedures also to challenge any observed behaviours or unsafe acts.

IMI may amend this job description in whole or part at any time.

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