INTERNAL Leisure Assistant

Job Title- Leisure Assistant

Location- Galashiels Swimming Pool

Reports to- Supervisor

Closing Date- 16th June 2026

Job Purpose:

To ensure the effective co-ordination and delivery in the day-to-day operation of the facility working as part of a team to ensure the ongoing successful delivery of health & fitness services to the public.

Responsibilities:

1. Provide excellent customer serviceonall aspects of the venue/facility to ensure the ongoing successful delivery of the service to the public.

1. Improve member retention by increasing the number and quality of customer inductions andprogrammeson the gym floor.

1. Deliver high quality fitness classes as and whenrequiredto satisfy the needs of the membership

1. Responsible for promoting fitness classesin order toachieve business and financial targets

1. Increase the numbers of members andPayas yougomembers by actively being involved inorganisingand promotingappropriate initiatives events membership packages etc.

1. Attend training courses as and whenrequiredfrom the Centre.

1. Take an active role in the day-to-day operation of thecentreto ensure the ongoing successful delivery of service to the public.

1. Implement all statutory guidelines to provide a safe environment for customers and staff

1. Carry out the correct opening and closing procedures of the building

1. Ensure that services are delivered with acustomer focusedethos.

1. Positively represent Live Borders internally networking events meetingsconferencesand exhibitions to enhance and strengthen the LiveBordersprofile.

1. Comply with and ensure compliance with all Live Borders policies and procedures.

1. Promote equal opportunitiesinservice delivery.

1. As an employee you must take reasonable careforthe health and safety of yourself otheremployeesand anyone else who may be affected by your work activities carried shall workin accordance withpolicies procedures information instructions and / or training received.

1. This job description is indicative of the nature and level of responsibility associated with the job. It is notexhaustiveand there may be a requirement to undertake such other duties as may berequiredto meet the needs of the Service or Live Borders.

Other details:

Many elements of this job require the post holder to be physically fit and active.

Requirement to work out of hours or weekends regular evening and weekend work will berequired.

Requirement for PVG/Disclosure check yes

Required Experience:

Manager