Internal Care Coordinator

PMP is seeking a Care Coordinator to join our team on-site in ANB. This full-time entry-level position offers an excellent opportunity to start a rewarding career in the health and fitness industry supporting individuals as they access the care and wellness services they need.

As a Care Coordinator within our Care Coordinator department you will serve as a key point of contact for clients helping to organise appointments track progress and ensure smooth communication between clients providers and internal teams. This role plays a vital part in delivering consistent high-quality support that aligns with PMPs commitment to health and wellbeing.

We offer a competitive salary in the range of 22500 - 30000 per year along with opportunities for professional development and growth within a supportive working environment.

• Coordinate care plans and schedules for clients

• Serve as the primary point of contact for client enquiries and follow-ups

• Liaise with healthcare providers trainers and internal teams to ensure continuity of care

• Maintain accurate client records and documentation

• Monitor client progress and escalate concerns when necessary

• Arrange appointments referrals and service bookings

• Support clients in understanding available programmes and resources

• Contribute to process improvements that enhance the client experience

• Previous experience in customer service healthcare support or a related field or a strong motivation to start a career in care coordination

• Excellent verbal and written communication skills

• Strong organisational and time-management abilities

• Proficiency in standard office software and record-keeping systems

• Empathetic approach with a genuine interest in health and wellbeing

• Ability to work effectively both independently and as part of a team

• Attention to detail and a commitment to confidentiality

• Right to work in the United Kingdom