Instore Tailor

Mission:

The Tailoris responsible forensuring the highest quality of garment alterations and repairsmaintainingMangos standards ofcraftsmanshipand customer satisfaction.

Key Responsibilities:

• Garment Alterations and Repairs:Perform alterations and repairs on garments according to customer specifications and Mango standards ensuring precision and quality in every task.

• Team Collaboration:Collaborate with the store team to ensuretimelycompletion of alterations and repairs supporting overall store operations and customer service.

• Customer Advising:Advise customers on the best alteration options to achieve their desired fit and style providing expert guidance and solutions.

• Workspace Maintenance:Maintaina clean and organized workspace ensuring all tools and equipment are in good condition and readily available for use.

• Fashion Trends and Techniques:Keep up to date with fashion trends and techniques to provide innovative solutions that enhance garment fit and style.

• Inventory Management:Manage inventory of sewing supplies and materials ensuring availability for all tasks and efficient use of resources.

• Feedback Provision:Provide feedback to store management on customer requests and garment issues contributing to continuous improvement in service delivery.

Profile:

The ideal candidate is skilled in various sewing techniques and garment construction detail-oriented with a strong focus on quality and precision. They shouldpossessexcellent communication skills to interact effectively with customers and teammembers andhave the ability towork independently and manage time efficiently.

Qualifications:

• Proven experience as a tailor or in garment alterations preferably within a fashion retail environment.

• Expertisein sewing techniques and garment construction.

• Detail-oriented with a commitment to quality and precision.

• Excellent communication skills for customer interaction and team collaboration.

• Ability to work independently and manage time effectively.

• Passionate about fashion and committed to continuous learning and improvement.

• Flexible and adaptable to changing customer needs and store demands.