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Inside Sales Representative
Job Location:
Monthly Salary:
Posted:
29 August 2026 (Yesterday)
Posted:
Application Deadline:
26 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
- PRINCIPLE RESPONSIBILITIES:
- RFQ
- Serves as a direct Super Service Platinum & Silver customer contact for quote processing and acts as the primary liaison between customers distributors subsidiaries and field sales force for fulfilling customer requirements.
- Processes Super Service platinum & Silver customer quotations in a timely and accurate manner.
- Controls and manages RFQ workflow
- Reviews and validates quoted delivery with appropriate Production personnel prior to order entry. Prepares written response to Super Service Platinum & Silver customer if delivery situation has changed.
- Supplies information to Super Service Platinum & Silver customers concerning pricing delivery technical inquiries shipment details etc.
- Quotation follow up for order execution
- ORDER FEEDBACK
- Serves as a direct Super Service Platinum & Silver customer contact for order feedback and acts as the primary liaison between customers distributors subsidiaries and field sales force for fulfilling customer order requirements.
- Processes Super Service Platinum & Silver customer feedback requests in a timely and accurate manner.
- Controls and manages Feedback Workflow
- Reviews and validates Super Service Platinum & Silver customer order deliveries with appropriate Production personnel and prepares a written response to customer if delivery situation has changed.
- ORDERS
- Supports order booking and administration process
- COMPLAINTS
- Controls and manages CAT A/B VOC Workflow process
- OTHER
- Coordinates Fusion Maintenance and Price List Creation
- KPI Management
- Investigates and verifies accuracy of all debit and credit adjustments to customer accounts
- Analyzes project wins and losses.
- Inside Sales Initiatives
- Performs other duties as required.
- RFQ
- QUALIFICATIONS/EXPERIENCE
- Preferably Honours degree in business management (or similar e.g. marketing sales) or Minimum 5 years experience in Customer Service / Inside Sales
- Knowledge of Systems Administration and Management
- Excellent PC skills (MSO) / Excellent interpersonal / telephone skills.
- Detail orientated able to maintain accuracy under pressure
- ORGANISATION STRUCTURE
- Reports directly to the Inside Sales Operations Manager
Required Experience:
IC
About Company
Crane Co. delivers engineered solutions for aerospace, defense, flow technologies, and critical industries—driven by innovation and 170 years of excellence.
