Inside Sales Manager I (EMEA)

Essential Responsibilities

• Achieves quarterly and annual lead generation goals as outlined in sales incentive comp plan.
• Handles inbound client calls qualifies leads and if appropriate grows client relationships at the appropriate levels.
• Collaborates effectively with Business Development Directors in business unit; brings potential opportunities to their attention.
• Effectively transfers accounts and client information to Business Development Directors.
• Manages annual expense budget and submits expense reports for reimbursement on approval timelines.
• Expands client requests upselling for business unit when possible.
• Provides weekly sales activity report to management.
• Develops client call cycle to achieve objectives and sales plan
• Provides general intelligence on key competitors.
• Sells the business units capabilities leveraging differentiation framework
• Recognizes and communicates sales opportunities for other business units.
• Establishes and manages customer expectations.
• Collaborates with companywide resources to achieve superior customer satisfaction.
• Organizes and hosts client visits if required.
• Uses SFDC to manage internal communication and document territory and client information as required for the business unit.
• Responsible for Opportunity Management and accurate pipeline forecasting.
• Maintains frequent email and phone contact with clients to grow and expand business relationships.
• Leverages Marketing SMEs and Operations Staff to support client discussions and heighten clients awareness of BU services.
• Evaluates quotations and provides input to ensure client and company requirements are met.
• Collaborates effectively with sales executives from other business units to bring potential opportunities to their attention.
• Leverage Social Selling techniques and tools to reach clients through digital channels sharing information including Fortrea services web conferences industry meetings SME news etc.
• Creating leads from literature and industry events including peer reviewed journals poster/symposium presenters and attendee lists.
• Establishes nurtures and grows client relationships at the appropriate

Education/Qualifications:

• Bachelors degree in life science or business field preferred
• Moderate industry knowledge
• Functional scientific/technical expertise in specific areas of drug development

Experience:

• Commercial/sales experience
• Other required work-related experiences