Information Compliance Officer

Information Compliance Officer 10879 Permanent Contract 37 hours per week 29064 to 31022 per annum (Scale F) County Hall / Hybrid working

We are looking for an enthusiastic and organisedperson with a customer focused approach excellent communication skills and analytical aptitude to join our Information Governance Service.

Working as part of the Information Governance Service you will ensure the council responds to statutory information requests received from the public and information sharing requests received from other organisations.

These requests will mainly be requests made under Freedom of Information (FOI) and Environmental Information Regulations (EIR) legislation but may include Subject Access and other UK GDPR requests as well.

You will have the opportunity to work flexibly according to business need as part of a collaborative and supportive team. You will also work closely with the councils various departments and external stakeholders acting as an ambassador for the Information Governance Service.

Following training and familiarisation with local business processes you will work increasingly autonomously taking professional responsibility for dealing with the full process of requests engagement with the requester through the full process of collating the information and the consideration of any applicable exemptions to the secure provision of information.

For FOI and EIR requests this will include collating significant amounts of information and quickly efficiently and accurately applying any required exemptions with reference to applicable legislation.

You will receive training support and guidance in applying your technical knowledge to ensure fully compliant responses.

You should be able to display excellent organisational time-management and communication skills and an awareness of the UKs FOI and EIR legislation and how this impacts the council.

Candidates will require a DBS check to be completed

If you enjoy a challenge and a varied workload please apply.

To arrange an informal discussion or for further details on the role please contact Nina Press at

These are some benefits you can enjoy by working for Norfolk County Council:

• Competitive salary

• Generous holiday entitlement

• Health and Wellbeing services including fast-track physiotherapy and a free counselling service

• Flexible working opportunities including flexi-time part time remote and hybrid working dependent on your job role and business need.

• Financial benefits such as:

  • Norfolk Rewardsour employee discounts programme which helps yousave money on almost anything from everyday groceries and clothes to holidays new technology gym membership trips to the cinema and days out.

  • A Blue Light card for Fire Service and Social Care Workers

  • Relocation expenses (where applicable)

  • An advance of your expenses if you travel for work

  • Local Government Pension Scheme with generous employer contribution life assurance death in service payments and dependants pensions

  • Tax efficient ways of getting extra pension and new bikes

  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new ultra-low emission vehicle (subject to eligibility)

  • A payment if you refer someone you know to a hard to fill job

We want our people to be inspired and motivated to work well together make the most of our workspaces enjoy a healthy work-life balance and deliver excellent services to Norfolk and its people. Flexibility is built into the way we work with hybrid working a key feature formany roles. Our technology platform and equipment are first class enabling you to connect and collaborate remotely. We ask that you have in place good Broadband connectivity.

Before you apply we recommend reading the full Job description and person specification to help you demonstrate how you meet the criteria. You can also find information on ourTerms and Conditionshere.

Already a Norfolk County Council employee See and apply for all internal and external vacancies viamyOracleusing your @ or @ email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Redeployment closing date: 15 July 2026 23:59

All other applicants closing date: 29 July 2026 23:59