Income Recovery Support Advisor
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Job Summary
Are you looking for an exciting opportunity to make a difference in the housing communityWereon the hunt for a dedicated and enthusiastic Income Recovery Support Advisor to join our amazing Rents team atFairhive!
If you enjoy helping others working in a supportive environment and contributing to meaningful projects this could be the perfect role for you.
About the role:
As a valued team member you will play an essential role in our daily operations where no two days are the same. Your contributions will help the team deliver on our goals and contribute toFairhivesoverall success.
Youllsupport the delivery of an efficient and customer-focused income legal documents for recovery action help manage cases and work with organisations such as local authorities and the Department for Work and Pensions to resolve queries and verify claims.
Youllalso produce reports support performance data and follow recovery procedures to help reducefinancial loss. Working with both colleagues and customersyoullbuild strong relationships and ensure information is shared clearly and accurately.
About you:
Werelooking for someone with good administrative and IT skills strong attention to detail and the ability to manage their workload effectively. You should be confident communicating with a range of people and working within set processes.
The role will requireteam workand collaboration so if you havepreviousrelevant experience and a drive to succeed then we want to hear from you! For more information please refer to the attached job description.
INDAD
About us
At Fairhive Homes were driven by a simple yet powerful vision: Homes for Living Communities for Life This isnt just what we do; its what we strive for every day. As a non-profit housing association were dedicated to providing affordable housing to over 20000 individuals in our community. Our residents are truly at the heart of everything we do.
We are dedicated to supporting our residents and neighbourhoods. Whether we are maintaining our high-quality homes or building new ones our mission is to foster thriving communities where everyone feels welcome and can proudly say This is my home.
We believe that a strong community starts with quality housing and were here to make that vision a reality.
The benefits
In this role youll have the opportunity to develop your career in an empowering environment where your contributions are valued and recognised.
At Fairhive we invest in your wellbeing. You can join our Health Cash plan which enables you to claim money back against a wide range of services and treatments.
We believe that flexibility fosters a more productive and enjoyable working environment. Therefore depending on the role requirements we offer flexible working conditions that help you balance your work and life!
Youll be part of a mission-driven organisation that makes a tangible difference in the community allowing you to feel fulfilled in your work every day.
Our commitment to you
Were focused on creating a workplace that celebrates inclusivity and diversity. We want everyone to feel comfortable bringing their true selves to work contributing their unique perspectives and talents. We recognise that our differences are what make us stronger and are committed to having our teams reflect the diverse communities we serve. Your unique experiences and insights are exactly what were looking for.
We are really proud of our initiatives to become an employer of choice whether its coming along to one of our Menopause Cafés becoming one of our Neurodiversity Champions or joining one of our inclusion lunches and learn sessions. Plus our supportive team culture and active social committee mean youll always have a strong network of people around you!
Take a look at our LinkedIn profile to learn more about what our colleagues have been talking about or championing this year.
Ready to Apply
We understand that not every candidate will tick every box on our list. If your experience looks a bit different from what were looking for but you believe you can bring something valuable to the role we still want to hear from you!
If youre ready to take the next step in your career and work in an environment that values your contributions please apply we cant wait to meet you!
The closing date for applications will be 03/07/2026 23:59 but we might close it early if we find the right person before this date.
Documents
Required Experience:
Unclear Seniority
