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Income Audit Supervisor

Shangri-La Group


Job Location:

London - UK

Monthly Salary: Not provided by the employer
Posted: 21 August 2026 (14 days ago)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Income Audit Supervisor/ Income Auditor / Finance Risks & Controls (FRC) Supervisor

Do you have a keen analytical eye and the gravitas to influence financial and operational policy at Londons most iconic 5-star hotel

We are offering a wonderful opportunity to join our Finance department as aFinance Risks & Controls (FRC) Supervisorhere at Shangri-La The Shard London. Our FRC Supervisor will maintain procedures necessary to verify the accuracy of all revenue and key performance metrics reported in the daily revenue report. Responsibilities will include adjustment postings investigation of complimentary rooms market code statistic reports accounting for vouchers house checks room rate variances packages discounts and reconciliation of PMS POS and finance systems. You will review departmental incentives and lead monthly meetings with hotel operations to identify opportunities and action profit-protection plans.

You will be responsible for overseeing the operational cash controls of the hotel and for managing the General Cashier while supporting the core finance team with month end reporting requirements. You will also manage a key relationship with the Shangri-La Regional Compliance team to ensure local compliance with monthly finance key controls checklist requirements.

Who were looking for:

A team player with the confidence gravitas and humour to build strong relationships with senior stakeholders

Finance degree / qualification or desire to study

Advanced knowledge of Excel Opera Infrasys

Experience in a similar role (Income Auditor / Internal Auditor) essential

Experience in meeting expectations in fast-paced luxury hospitality

Flexibility reliability and adaptability

Oral and written professional fluency in English

Right to work in the United Kingdom

Who are we

We are Shangri-La The Shard London the first elevated luxury hotel in the city and Western Europes tallest building. Our loyal guests enjoy unparalleled views across London capturing the citys most historic area inclusive of Tate Modern St. Pauls Cathedral and Borough Market.

Our property sits at the heart of London attracting an array of guests from around the globe who enjoy the high-end luxurious experience of staying and dining with us. As our FRC Supervisor you will be a key member of our Finance team and expected to build trust integrity and credible business relationships supported by the Credit Manager and wider hotel management team.

In joining the Shangri-La Hotel London we will offer you an array of exclusive benefits and lifestyle options such as but not limited to:

Competitive and generous pension contribution scheme

50% discounts in our exclusive award-winning luxury Restaurants and Bars

Yearly CODE membership

Complimentary dining whilst at work

Complimentary dry-cleaning service for your work attire

Annual season travel ticket loan to support you in your journey to work

Staff rates at properties worldwide

Exclusive discounts across London Bridge area via the Shard Card membership scheme

Loyalty benefits- such as complimentary stays monetary recognition for long service

Investment in your personal development via our vast online Shangri-La academy courses

Internal promotions and endless opportunities

Unique cultural and engagement events across all teams

Immediate enrolment onto our employee recognition platform moments of joy

Financial recognition for introducing new successful team members into the hotel via our inhouse talent team

Please note that all applicants must be eligible to live and work in the UK without restrictions. Documented evidence of eligibility will be required from all candidates.


Required Experience:

Manager


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