Inclusion Apprentice

35 hours per week

Contract length: 23 months

Are you looking to undertake an apprenticeship where you can make a real difference

If so this is an exciting opportunity for you within Skylight part of Stockport Homes Group (SHG).

As an Inclusion Apprentice youll work across our Housing Support Team Employment & Customer Training Team and Your Local Pantry. You will gain practical experience and develop valuable skills whilst working towards a qualification and be supported every step of the way.

What Will You Be Doing

• Supporting day-to-day work within the Housing Support team
• Speaking with customers including making welfare check calls
• Helping keep records accurate and up to date
• Joining staff on visits to support customers
• Assisting at the Local Pantry including handling payments and stock
• Helping promote services through social media and community engagement
• Working with colleagues and volunteers to support local people
• Collecting feedback from customers and supporting community events
• Making sure all information is handled safely and securely
• Engaging in ongoing training and development opportunities

What Were Looking For:

• Excellent customer service skills and communication skills.
• A strong work ethic and enthusiasm for learning
• Commitment to both workplace and academic learning
• Good organisation skills and ability to manage tasks effectively
• A passion for helping people and working in the community
• GCSEs in English and Maths or equivalent Level 2 qualifications preferred. Applicants without these may be required to complete Functional Skills training during the apprenticeship.

What Youll Get:

• Valuable experience across different teams
• Support and training to help you develop your skills
• The chance to make a real impact in the community
• A recognised qualification

Please note: For apprentices aged 19 and over at the start of their apprenticeship English and Maths qualifications are no longer a mandatory requirement in England. However a basic assessment will still be required to ensure suitability for the course.

Applicants must not already hold the same or a higher level of qualification in the same subject area.

To be eligible for an apprenticeship at SHG you must:

• Have lived in the UK or European Economic Area (EEA) for a minimum of 3 years by the start of the apprenticeship.
• Be eligible to work in the UK full time for the duration of the apprenticeship contract.
• Not be currently taking part in an apprenticeship scheme supported by SHG or another organisation.

This role will be on SKylightterms and conditions.

The successful applicants appointment will be subject to satisfactorybasic clearance by the Disclosure and Barring Service.

We understand that if you dontmeet every requirement you may be hesitant to apply but westill want to hear from you and encourage you tosubmit an applicationdetailing your experiences achievements and the value you can bring to our team.

If you require any reasonable adjustments to complete your application please contact the People & OD Team on

Please note that we do not accept applications through third-party websites. To ensure your application is reviewed please apply directly through our careers page.

Assessment Day

Shortlisted candidates will be invited to attend an assessment day to further evaluate their skills and suitability for the apprenticeship on Friday 28th August 2026

College or Training Provider

All our apprentices are enrolled with colleges or recommended training providers who have been approved by our Learning and Development Team

Your Training Plan

You will receive both on-the-job and off-the-job training over the course of your Apprenticeship following a detailed induction and training plan. Upon successful completion you will achieve a recognised qualification.

Application Support

The Employment Team at Stockport Homes Group would like to help you with the application and interview process. They can assist you with crafting your CV making your application and preparation for interview. Should you be successful in securing an interview they can also refer you to Working Wardrobe or SmartWorks for additional coaching and to provide you with smart interview attire.

They can be contacted via

Please note that applications will only be accepted via the online application form.

Closing date: 23rd August 2026

Assessment date:28th August 2026

SKylightis a Community benefit society established in 2018 and was set up as the charitable arm of Stockport Homes Group. As a Community benefit society SKylight was set up for the benefit of the community with a social objective.

SKylightworks closely with the people of Stockport to help transform lives in local communities including furniture recycling providing accommodation and intensive support to people who are homeless affordable holiday clubs for local children and a network of community stores called Pantries to help people make their money go further.

SKylight are proud to be part of Stockport Homes Group and their contribution to making Stockport a great place to live and work.

We are an equal opportunities employer and we positively encourage applications from suitably qualified and eligible candidates regardless of sex race disability age sexual orientation gender reassignment religion or belief marital status or pregnancy and maternity. The SHG Be You approach sums up our belief that everyone has the right to be who they are and to be that person at work in line with SHGs Values. We appreciate the strength we gain from having and supporting our diverse teams. Diversity contributes to our inclusive culture and allows us to be truly representative of the communities we work in.