Implementation Manager I UK & Nordics

Build with us

Since 2004 weve had one clear goal: to make payments and money management effortless for every business in Europe.

Today more than 250000 companies use Mollie to get paid manage money and grow with products designed to be simple scalable and dependable.

With 950 Mollies across 14 locations we care deeply about autonomy and craft. So we work in small teams with real ownership and we trust you to make the right decisions.

Were building for the long term so we provide the tools you need processes you can rely on and a balanced work environment to help you do work youre proud of.

Sound like your kind of place Lets build together.

Your impact

Youll own the post-sales integration phase for Mollies largest and most complex deals taking full responsibility from contract signature through go-live and the handover that follows. That means acting as the central point of contact for the merchant and every internal Mollie team involved setting out the activities owners and timelines needed to get each implementation live.

Youll coordinate closely with sales sales engineering onboarding compliance product and other teams to resolve issues as they come up using your technical understanding to assess merchant problems work through documentation and route issues to the right place. Youll keep merchants digital agencies and internal stakeholders informed with regular updates and youll monitor progress against the agreed go-live date so you can act early when timelines are at risk.

This is a newly formed function thats now expanding into new markets. That means youll have genuine influence over how the role and its processes take shape working closely with a flat collaborative team where good practice is shared regardless of hierarchy.

What youll ship

• Own the post sales integration phase for Mollies largest and most complex deals from handover through testing to go live

• Run kickoffs with internal and external stakeholders setting go live dates and keeping progress on track

• Organise and track testing raising issues and feedback as they surface

• Coordinate across sales product and engineering colleagues as well as with merchants directly to keep everyone aligned

• Keep agreed go live dates on track since delays mean missed revenue

• Maintain documentation and playbooks that make delivery predictable and scalable

What youll bring

• At least 3 years of relevant experience in implementation project management onboarding delivery or a similar customer-facing role.

• Experience in payments fintech e-commerce is a plus

• Proven experience managing complex implementations from contract signature through go-live and handover.

• Solid understanding of APIs integrations and technical documentation with the ability to investigate implementation issues and work with technical teams.

• Strong project and stakeholder management skills including managing timelines blockers dependencies and multiple internal and external stakeholders.

• Structured proactive and pragmatic approach with strong ownership and the confidence to challenge when needed.

• Excellent communication skills in English

Grow your way

At Mollie growth is personal. We believe everyone should have the chance to develop their skills explore new challenges and shape their career on their own terms.

Youll get regular feedback and performance reviews to support your development with fair and transparent salary reviews along the way. Many Mollies move into new roles or take on new projects to stretch themselves and we actively hire from within to help you take the next step.

No matter if youre aiming for promotion exploring a different career path or building new skills youll be supported with the tools trust and opportunities to grow your way.

Unlock your full potential and join us to eliminate financial bureaucracy

If youre excited by the idea of building whats next for yourself and for thousands of businesses across Europe wed love to hear from you. Apply with your CV (in English) using the form below.

Want a peek behind the scenes Check out what life at Mollie is really like.

AI at Mollie

We believe in Always Be Shipping and AI brings that philosophy to life across every team every role every day.

AI is core to how we build. It helps us move faster simplify work and make smarter decisions creating real impact for the businesses we serve. Were looking for people who are excited to use AI to shape the future of finance with us.

Required Experience:

Manager