ICT Infrastructure Engineer

Salary:48111.30
Location:Oldham
Hours:37 hours per week

First Choice Homes Oldham (FCHO) have a fantastic opportunity for a ICT infrastructure Engineer to join our IT team

This is a hands-on technically diverse role where youll take ownership of our infrastructure environment and lead on delivering improvements and projects.

The impact youll make

Youll be responsible for ensuring our network systems telephony and end-user environment remain stable secure and resilient while driving continuous improvement and innovation across our ICT estate.

Youll also act as a senior escalation point for complex issues and take the lead on implementing new technologies and upgrades across the organisation

Please see full job description at the bottom of this page

You will:

• Lead the implementation upgrade and optimisation of server and infrastructure platforms
• Manage and remediate security vulnerabilities and ensure robust patching processes
• Act as the escalation point for complex technical incidents and problems
• Identify and deliver automation opportunities to improve efficiency
• Monitor and maintain system performance availability and security compliance
• Deliver infrastructure projects and system upgrades into business-as-usual
• Support mentor and develop colleagues within the Service Desk and wider ICT team
• Maintain clear and accurate technical documentation
• Provide occasional out-of-hours support for maintenance and project delivery

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Our ideal candidate

Youll be an excellent problem solver with strong analytical skills and a customer focused approach. Youll work collaboratively and communicate confidently with a wide range of stakeholders and be able to prioritise competing demands across projects and day to day operational support.

• Strong experience managing enterprise ICT infrastructure environments
• Proven expertise across Microsoft technologies including:
  • Azure / Entra ID
  • Microsoft 365 (Exchange SharePoint Teams Intune)
  • Windows Server () Active Directory and Group Policy
• Experience with VMware vSphere and virtualisation technologies
• Knowledge of endpoint security device management and cloud technologies
• Experience delivering 2nd/3rd line support and resolving complex infrastructure issues
• Strong understanding of networking backup solutions and system resilience
• Ability to lead technical projects and transition solutions into BAU

Qualifications

• Microsoft certifications (or willingness to work towards) in areas such as Azure Security or Infrastructure
• ITIL certification (desirable)

Why join FCHO

First Choice Homes Oldham is a housing association providing safeaffordableand high-quality homes across Oldham and the surrounding areas. We own and manage over 11500 properties and have the highest regulatory G1/V1 governance rating.

Every daywereproud to make a real difference in our communities. Our work is guided by our Corporate Plan focused on quality homes excellentservicesand strong communities. We care deeply about our customers colleagues and communities and are committed to improving lives across Oldham.

Whatsin it for you

We offer a fantastic range of benefits designed to support your wellbeing work-lifebalanceand career development including:

• A salary of 48111.30per annum.
• A 37-hour working week with hybrid working options.
• 30 days annual leave -plus 8 bank holidays.
• Optiontopurchaseadditionalannual leave.
• Defined contribution pension scheme with up to 10% employer contribution and salary exchange option.
• Death in service benefit.
• Healthcare cash plan covering dental optical and physiotherapy treatments.
• Private health insurance.
• Employee Assistance Programme offering 24-hour confidential support.
• Doctorline giving you and your family 24/7 GP access.
• Access to our colleague benefits platform including retail discounts and wellbeing tools.
• Discounted gym membership.
• Enhanced maternity paternityadoptionand sick pay.
• Long service awards.

Interested

Pleasesubmityour application by 09/07/2026.

Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications.

We are committed to building an organisation that represents a variety of backgrounds perspectives and skills and we are proud to be an equal opportunity workplace. As an equal opportunities employer FCHO is committed to the equal treatment of all current and prospective colleagues and does not condone discrimination on the basis of age disability sex sexual orientation pregnancy and maternity race or ethnicity religion or belief gender identity or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.

We care that you have a great experience with us at FCHO. If you need us to make any reasonable adjustments to make your experience smoother please let us know and well do all we can.