HR Content Strategy Manager, HR Enterprise Enablement and Governance Team
Job Summary
The Team
Whatsthe role
They will ensure HR documentation is structured searchable and optimized for digital delivery including intranet platforms HR systems and employee-facing AI tools with accountability for accuracy usability and readiness for cyclical HR addition this role will define documentation standards knowledge architecture and content frameworks used across shared HR platforms to ensure consistency scalability and long-term sustainability.
Youllwork across multiple HR groups including GPS Benefits Immigration Employee Relations and more to translate complex HR topics into simple consistent and accessible guidance. The ideal candidate brings both HRexpertiseand strong content development skills ensuring documentation reflects our standards for accuracy tone and usability.
Welltrust you to:
- Own the full lifecycle of HR documentation including creation governance maintenance and retirement of policies process guides toolkits and FAQs
- Translate complex HR legal and operational content into clear actionable guidance designed for employee self-service and digital consumption
- Partner with HR subject matter experts (HRBPs GPS LegalCoEs) tovalidateand update content as processes evolve
- Create andmaintaina documentation governance strategy including ownership models version control review cycles and approval workflows
- Ensure seasonal and cyclical HR events (e.g. performance reviews compensation cycles internships and benefits enrollment) are reviewed and refreshed on a recurring basis
- Establish templates and tone standards to drive consistency across HR documentation
- Identifycontent gaps and propose improvements to enhance HR efficiency and the employee experience
- Manage documentation integration and accuracy within the employee-facing AI tool to ensure a seamless and intuitive user experience
- Advise onoptimaldocumentation solutions and structures for shared HR platforms to enable scalability and ease of navigation
- Collaborate with HR Tech and Communications teams to publish and structure content on internal platforms (e.g. intranet Workday Journeys knowledge bases)
- Maintain an organized well-structured library of documents with clear taxonomy and metadata for easy access
- 8 years of experience in HR operations HR communications and policy documentation or related HR functions
- Proven experience owning documentation governance and content lifecycle management in complex matrixed organizations
- Strong understanding of HR processes and lifecycle events including cyclical activities such as performance management compensation benefits enrollment etc.
- Demonstrated experience developing andmaintainingcontent across multiple HR systems or platforms.
- Exceptional writing editing and organizational skills with a focus on accuracy clarity and usability
- Ability to collaborate effectively across HR disciplines (HRBPs GPS Legal otherCoEs) and influence documentation standards across diverse teams
- Strong project management skills with the ability to manage competing priorities drive accountability and deliver to deadlines
- Wedlove to see:
- Experience leading or contributing to cross-functional documentation initiatives in a large global organization
- Familiarity with AI tools digital knowledge bases or employee self-service platforms and how content interacts within them
- Knowledge of content taxonomy metadata and search optimization for enterprise documentation
- Background in instructional design UX writing or change management communications
- Comfort creating visual content such as process maps or decision trees to complement written documentation
- Experience leading or contributing to cross-functional documentation initiatives in a large global organization
- Familiarity with AI tools digital knowledge bases or employee self-service platforms and how content interacts within them
- Knowledge of content taxonomy metadata and search optimization for enterprise documentation
- Background in instructional design UX writing or change management communications
- Comfort creating visual content such as process maps or decision trees to complement written documentation
Required Experience:
Manager
About Company
Bloomberg is the world's primary distributor of financial data and a top news provider of the 21st century. A global information and technology company, we use our dynamic network of data, ideas and analysis to solve difficult problems every day. Our customers around the world rely on ... View more