HQ Mail Hub Technician (Headquarters, Chelmsford)

Location of Role: Chelmsford

Advert Closing Date: 13/07/2026

Starting Salary: 25242.00(pro-rata for part-time vacancies)

Part/Full Time:Full Time and Part Time Hours Available

Contract Type: Permanent

Working Pattern: Mon-Fri

Weekend/Evening Working: No

The Mail Driver plays a vital role in supporting the operational effectiveness of Essex Police by ensuring the secure timely and accurate movement of items across the county. This includes the collection and delivery of exhibits letters parcels and other sensitive materials such as cash and controlled substances all handled in line with strict procedures and evidential standards.

The role is based out of our Headquarters Chelmsford site and requires travelling to multiple police sites and partner locations maintaining a reliable and efficient delivery schedule while upholding the highest levels of integrity confidentiality and professionalism. The Mail Driver is critical in supporting key functions such as Digital Forensics Property Services and Crime Scene Investigation helping to maintain the flow of essential materials that underpin investigations.

In addition to driving duties the role is based within the Mail Hub where responsibilities include franking outgoing mail sorting incoming deliveries and ensuring items are logged tracked and distributed correctly. The postholder will also engage with internal customers providing a professional and helpful point of contact for mail and logistics enquiries.

This is a hands-on role requiring a flexible dependable individual who can balance driving duties with operational hub tasks contributing to the smooth running of a critical support function across the force.

At shortlisting we will be looking for essential evidence of:

• Full UK Driving Licence.
• Ability to use Microsoft Office applications such as Microsoft Word and Outlook.
• Strong understanding of confidentiality.
• Strong organisational and time management skills to manage delivery schedules and workloads.
• Ability to undertake manual handling tasks safely.
• Ability to work independently with a high level of reliability.

In addition it would be helpful if you could evidence:

• Previous experience in a delivery logistics or transport-based role.
• Experience of working in a customer-facing environment.
• Knowledge of handling sensitive or evidential materials.

Our location

This role is based within the Mail Hub at Chelmsford Headquarters. The position is a static role with agile elements to carry out mail routes.

For an informal discussion or further information please contact Shaun Newman on

For the full job description please click here.

Your application for this role will be shortlisted on the content you provide within the reason for application question within the application form itself. CVs covering letters or attachments are not included in the shortlist. Within your reason for application answer please refer to any experience skills and abilities you feel you have that will make you suitable for this role based on the role criteria stated in the job advert or job description. Please provide as much detail as possible as insufficient content may mean you do not meet the shortlisting criteria however please note this question is limited to 9000 characters and this system will count spaces and blank lines as characters. This count may differ from the Microsoft Word word count function therefore you may wish to use a different online character counter to check the characters used.

Depending on your current vetting level and security clearances you may be required to complete additional vetting information during the recruitment process.

Kent Police and Essex Police welcomes applications regardless of age disability gender reassignment marriage or civil partnership status pregnancy or maternity race religion or belief sexual orientation sex or employment status.

Please let us know if you require extra support at any stage of the application process or for further information regarding this position please email us at stating Application Support and Adjustments in the title of your email. Alternatively you can call us on . Where appropriate we will make adjustments to the selection process working arrangements and/or the working environment provided it is reasonable in all the circumstances to do so.

If youre not from the UK you must be a resident in the UK and have lived here continuously for the last three years. You must also be free from restrictions with indefinite leave to remain. If youre from the UK you must have lived here continuously for the last three years. This doesnt apply to those serving abroad in the British Armed Forces.

As a Disability Confident Leader we:

• Have subjected our Disability Confident self-assessment to external challenge and validation.
• Are taking an active leadership role in encouraging and helping other employers on their journey to becoming Disability Confident.

Diversity Equality and Inclusionare central to the values of our organisation. At Essex Police we value and embrace the unique experiences identities and abilities that each of us bring to our roles. We strive to empower everyone to bring their authentic self openly and safely to work.

Through the dedicated commitment of our support networks DE&I team and wider HR departments we are on a journey to embed our DE&I commitments ensuring Essex Police is an employer of choice; where everyone feels included.

Essex Police and Kent Police are an equal opportunities employer. Communications may be recorded for monitoring purposes.