Housing Options Officer (Housing)
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Monthly Salary:
Posted:
Application Deadline:
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Job Summary
- Homelessness Assessments:
- Evaluate applications under the Housing Act 1996 Part VII and Homelessness Reduction Act 2017.
- Conduct detailed housing needs assessments and determine duties owed to applicants.
- Complete statutory investigations and issue Section 184 decision letters.
- Evaluate applications under the Housing Act 1996 Part VII and Homelessness Reduction Act 2017.
- Prevention & Relief Duties:
- Work with customers to prevent and relieve homelessness.
- Explore housing options and develop tailored prevention strategies.
- Ensure applicants are informed throughout the process.
- Work with customers to prevent and relieve homelessness.
- Personal Housing Plans:
- Develop and monitor Personal Housing Plans (PHPs).
- Collaborate with customers to achieve agreed outcomes.
- Develop and monitor Personal Housing Plans (PHPs).
- Housing Advice & Case Management:
- Provide high-quality housing advice and manage a complex caseload.
- Ensure accurate case recording and file management.
- Provide high-quality housing advice and manage a complex caseload.
- Financial Assessments:
- Conduct affordability assessments and support income maximization.
- Liaise with welfare benefit services as needed.
- Conduct affordability assessments and support income maximization.
- Housing Register Assessments:
- Assess and process housing register applications.
- Maintain accurate housing records.
- Assess and process housing register applications.
- Landlord & Stakeholder Negotiation:
- Negotiate with landlords and housing providers to prevent homelessness.
- Facilitate positive outcomes through partnership working.
- Negotiate with landlords and housing providers to prevent homelessness.
- Partnership Working:
- Collaborate with internal departments and external agencies.
- Attend multi-agency meetings and coordinate support plans.
- Collaborate with internal departments and external agencies.
- Database & Record Management:
- Maintain accurate case notes and ensure compliance with GDPR.
- Maintain accurate case notes and ensure compliance with GDPR.
- Essential:
- Ability to attend the office once per week for face-to-face assessments.
- Experience with Abritas and Civica systems.
- Knowledge of the Housing Act 1996 Part VII and Homelessness Reduction Act 2017.
- Experience issuing Section 184 decisions and managing complex housing cases.
- Strong customer service and case management skills.
- Ability to attend the office once per week for face-to-face assessments.
- Desirable:
- Previous local authority homelessness experience.
- Knowledge of the Renters Rights Act.
- Experience in multi-agency meetings and working with partner organizations.
- Previous local authority homelessness experience.
- This is a 3-month temporary contract with a rate of 36.10 per hour (Umbrella).
- The role is based in the RG12 (Bracknell Area) and requires full-time hours.
- Bi-weekly pay with a requirement to attend the office once per week for face-to-face assessments.
- Previous local authority homelessness experience and knowledge of the Renters Rights Act are highly desirable.
Required Skills:
Experience Essential Experience assessing homelessness applications. Experience issuing Section 184 decisions. Experience preventing and relieving homelessness. Experience managing complex homelessness caseloads. Experience developing Personal Housing Plans. Experience undertaking affordability and financial assessments. Experience providing housing advice and support. Previous experience using Abritas and Civica. Desirable Previous local authority homelessness experience. Experience working with housing register applications. Experience attending multi-agency meetings. Experience negotiating with landlords and housing providers. Skills & Competencies Essential Excellent knowledge of homelessness legislation. Strong investigative and assessment skills. Excellent communication and negotiation skills. Ability to manage a complex caseload effectively. Strong report-writing and decision-making abilities. Excellent customer service skills. Ability to work under pressure and meet statutory deadlines. Strong organisational and time-management skills. Good IT skills and experience using housing case management systems. Additional Information This is a 3-month temporary contract Rate: 36.10 per hour (Umbrella) Location: RG12 (Bracknell Area) Full-Time Hours Must attend the office once per week for face-to-face assessments Pay is provided on a bi-weekly basis Previous local authority homelessness experience is highly desirable Previous experience using Abritas and Civica is essential Knowledge of the Renters Rights Act is desirable Experience assessing homelessness applications under Part VII of the Housing Act 1996 is essential Experience issuing Section 184 decisions and delivering homelessness prevention and relief duties is essential
