Housing Officer

Housing Officer

Location/Base: North (Covering the Ilkeston and South Derbyshire area)

(This role is community based so out on site and desk based with a combination of working from emh offices community hubs and home)

Hours: 35 hours week working Monday to Friday
Salary: 32170 - 35744 per annum (RFJ 6)

Are you looking for a fresh challenge the chance to develop your skills and an opportunity to make a real difference across our communities We are seeking an experienced and dedicated Housing Officer to join our communities team.

This is a fantastic chance to broaden your experience build new relationships across the organisation and get hands on exposure to varied and fast paced areas of housing management.

Role

As a Housing Officer youll have responsibility for your own neighbourhood patch giving you the opportunity to make a real difference to the lives of our residents. By building strong relationships providing effective tenancy management and tackling local issues youll play a key role in creating thriving communities and delivering outstanding customer service.

Youll enjoy a truly varied workload working flexibly between locations including community settings emh offices and home. No two days will be the same!

You will:

• Provide a comprehensive housing management service across the North patches
• Build strong relationships with tenants partners and colleagues
• Support with estate management and anti-social behaviour cases
• Bring fresh energy and adaptability to areas where demand is high

This is a unique opportunity to see new areas of the business work with different teams and widen your skill set.

The person

If youre motivated organised and passionate about delivering great customer service this could be the perfect next step for you.

Wed love to hear from you if you:

• Have experience in a customer-facing or housing role
• Bring great communication influencing and decision making skills
• Are flexible proactive and confident working in different environments
• Enjoy variety problem solving and supporting colleagues

Most importantly were looking for someone who lives our valuesIntegrity Diversity Openness Accountability Clarity and Excellenceand helps embed them in everything we do.

For further information about the role please see attached Job Description and Person Specification.

Company Benefits

Our package for this role includes:

• 39 days annual leave (including statutory days) increasing to 44 days with length ofservice.
• Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
• Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
• a wide range of training and development opportunities (we are an Investors in People accredited organisation)
• Company Sick Pay (increasing with length of service to six months full pay six months half pay).
• Opportunities to work flexibly and from home where the business need allows.

For further information about the role please see the attached Job Description and Person Specification.

How to apply

Please send an up- to-date CV with a covering letter of no more than 3 sides of A4 detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).

We reserve the right depending on application numbers to close or extend the closing dates for positions we would therefore recommend an early application

We ask all candidates to evidencetheir right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.

emhis one of the largest providers of affordable homes and care & support services in the East Midlands.

We have more than 20000 properties in more than 40 local authority areas across the region and we provide care and support to hundreds more customers.

Our mission is to provide housing and care to improve opportunities for people.

Our group includes:

• emh Homes: providing affordable homes for rent and ownership across the region
• emh Care & Support:providing care and support services to a wide range of customers from people with disabilities to victims of domestic abuse
• Midlands Rural Housing: a specialist rural housing services and expertise
• emh Sharpes:Landscaping & Gardening