Housing Officer

Housing Officer - x2 positions

6 Months Secondment Opportunity/Fixed Term Contract

Location/Base: Floating support between the North and South teams

(This role is community based so out on site and desk based with a combination of working from emh offices community hubs and home)

Hours: 35 hours week
Salary: 31082 - 34535 per annum (RFJ 6)

Are you looking for a fresh challenge the chance to develop your skills and an opportunity to make a real difference across our communities Were excited to offer a 2x 6 month internal secondment opportunity/Fixed Term Contract as a Housing Officer supporting both our North and South patches wherever demand is highest.

This is a fantastic chance to broaden your experience build new relationships across the organisation and get hands on exposure to varied and fast paced areas of housing management.

Role

As a Housing Officer youll be stepping in to provide extra support to teams across the businesshelping us maintain excellent service levels during busy periods and ensuring our tenants receive the great service they deserve.

Youll enjoy a truly varied workload working flexibly between locations including community settings emh offices and home. No two days will be the same!

You will:

• Provide a comprehensive housing management service across different patches
• Build strong relationships with tenants partners and colleagues
• Support with estate management and anti social behaviour cases
• Bring fresh energy and adaptability to areas where demand is high

This is a unique opportunity to see new areas of the business work with different teams and widen your skill set.

The person

If youre motivated organised and passionate about delivering great customer service this could be the perfect next step for you.

Wed love to hear from you if you:

• Have experience in a customer-facing or housing role
• Bring great communication influencing and decision making skills
• Are flexible proactive and confident working in different environments
• Enjoy variety problem solving and supporting colleagues

Most importantly were looking for someone who lives our valuesIntegrity Diversity Openness Accountability Clarity and Excellenceand helps embed them in everything we do.

For further information about the role please see attached Job Description and Person Specification.

Secondment

Why This Secondment is a Great Opportunity

• A chance to develop professionally in a supportive environment
• Experience across multiple patches expanding your knowledge and confidence
• Build relationships with colleagues across the organisation
• Gain insight into different approaches challenges and best practice
• A brilliant stepping stone for future progression or permanent roles

Company Benefits

Our package for this role includes:

• 39 days annual leave (including statutory days) increasing to 44 days with length ofservice.
• Social Housing Pension Scheme (your contributions are matched by emh up to 8%)
• Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF)
• a wide range of training and development opportunities (we are an Investors in People accredited organisation)
• Company Sick Pay (increasing with length of service to six months full pay six months half pay).
• Opportunities to work flexibly and from home where the business need allows.

For further information about the role please see the attached Job Description and Person Specification.

How to apply

Please send an up- to-date CV with a covering letter of no more than 3 sides of A4 detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).

We reserve the right depending on application numbers to close or extend the closing dates for positions we would therefore recommend an early application

We ask all candidates to evidencetheir right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.

emh homes is part of emh one of the largest and most successful providers of affordable housing and housing-related support services in the East Midlands.

We have been providing good quality affordable homes to individuals and families in the East Midlands since 1946.

But there is more to our work than looking after your home. We also help create communities where you can feelsafe and supported.

We do this by:

• Listening to your ideas and viewsabout how you want our services to be delivered. No-one understands what matters mostthan you. Ourresident groupslet you have a say in how we manage your home and allows us to continually improve our services.
  
• Backingup our housing witha range ofsupport servicesand sheltered housingfor residents who need help to live securely and independently.