Housing Manager

Salary 32000 per annum plus 34 days leave rising to 39 and a health cash plan saving you and your children over 1140 a year.

Permanent full time (37.5 pw) hybrid regional office and home working

Portsmouth Reading or London based

We cant offer a CoS for this role

Home a place where you belong

Join us as a Housing Manager at Home Group in our awesome Income Housing team in South Region. Ensuring we provide safe homes and communities where people choose to live while also ensuring our income is provide first class customer service delivering our customer promise every day!

What youll do

• Youll look after a number of patches and customer accounts ensuring compliance with our rent collection policy and procedure.

• You will provide support where its needed most advising and supporting on benefit applications and maximising income for customers for example discretionary housing payments or Universal Creditapplications

• Youll build up a knowledge base and know who offers support in your region and youll know how to make successful and meaningful referrals to external agencies where needed.

• You will work with housing managers on specific campaigns to reduce arrears such as targeted work with customers in a locality or where there is an increase in returned direct debits

• Youll be proactively working to commercially reduce debt within the region with a positive impact for customers

• Youll attend Court Hearings within your patch area and occasionally within the region depending on need.

Why join us

Youll be supported by great people in our fabulous Home Group culture where kindness collaboration and doing the right thing matter. Youll have room to grow try new things and build a long-term career with learning encouraged at every stage. Youll be trusted to work in a way that suits you while making a real difference every day. Be part of one of the UKs Great Places to Work!

You have

• You are experienced in the housing sector and understand housing management housing law and in an ideal world universal credit too!

• A knowledge of rent arrears management in a housing environment

• You have or are willing to work towards Chartered Institute of Housing Level 3

• This job can challenge especially when were dealing with complaints but your resilience will help you through.

• Confident working with external partners and stakeholders such as local authorities MPs etc

• You have knowledge of housing law safeguarding and sustaining tenancies.

Stronger together

We do our best work when were ourselves. Thats why inclusion wellbeing and our diversity networks help make Home Group a great place to work!

The practical bits

• Youll work core hours between 9am and 5pm with flexibility built in. Its a hybrid role with minimum 2 days in the office and 3 days working from home

• Youll cover a patch working independently across the South Region working

• You need a vehicle insured for business use and we pay your mileage.

• You need an Enhanced DBS check that we pay for.

Whats in it for you

• 34 days leave pro-rated (including bank holidays and a me day)

• Paid time off for volunteering

• MatchingPension contributions (up to 7% with life assurance of 3x Basic Salary)

• Save up to 1140 yearly with our health cash plan covering dental optical and therapies

• Career path with development and an excellent training package

• Excellent benefits and rewards including supermarket discounts and travel expenses

Find Out More

Click APPLY NOW to see ourHousing Manager Job descriptionfind out aboutusforhelp to applyandfor all our benefits.Roles can close early so dont wait.

For reasonable adjustments email