Housing Adviser

We are working closely alongside a Local Authority in Lambeth to assist with the appointment of a Housing Adviser on a 6.5-month contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration.

Rate of Pay: 22.51 - 29.67 per hour

Summary:

The Housing Adviser will involve undertaking housing needs assessments developing personalised housing plans and managing a complex caseload of priority and non-priority customers. The successful candidate will provide advice advocacy negotiation and mediation to explore all available housing options and prevent homelessness wherever possible.

Responsibilities:

• Provide a front-of-house housing advice and assistance service ensuring customers are directed to the appropriate service.
• Undertake comprehensive housing needs assessments and develop personalised housing plans based on individual circumstances.
• Manage a complex caseload of priority and non-priority customers and ensure accurate and detailed case records are maintained.
• Prevent and relieve homelessness through advice advocacy negotiation mediation and conciliation.
• Provide housing advice and mediation to households who have been asked to leave accommodation by family or friends including undertaking home visits where required.
• Explore all available housing options to prevent homelessness and reduce the need for temporary accommodation.

Qualification:

• Relevant qualification or equivalent experience in housing homelessness housing advice social housing or a related field.
• Demonstrable knowledge of the Homelessness Reduction Act and Part VII of the Housing Act 1996.
• Knowledge of housing benefit welfare rights and relevant housing legislation.

Essentials:

• Proven experience working in a housing options homelessness housing advice or related environment.
• Experience undertaking housing needs assessments and developing personalised housing plans.
• Experience managing a complex caseload in a busy customer-facing environment.
• Strong knowledge of homelessness legislation particularly the Homelessness Reduction Act and Housing Act 1996.
• Experience investigating homeless applications and assessing statutory homelessness duties.

Please note:

• You should be available to work immediately or at a short notice.
• You should have right to work in U.K
• This role requires a Standard DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary though opening assignments can be and often are extended by clients on a longer term basis and can sometimes become permanent.

Important: We will interpret your application as being permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

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