Housekeeping Supervisor Babington House

The Role

At Soho House as a Housekeeping Supervisor you will oversee the daily operations of the housekeeping team to ensure the highest standards of cleanliness presentation and service across all guest-facing and back-of-house areas.

You will play a critical role in maintaining the premium environment expected by our members and guests while supporting training and motivating your team.

Whats in it for you

• Weekly Pay
• Team meal whilst on shift prepared by our chefs
• Soho Friends Membership
• 50% Team discount on Food & Drink 7 days a week
• Staff Room Rates
• Health Cash Plan (Option to add up to 2 additional dependents)
• Dental Plan (option to add up to additional 2 dependents)
• Birthday Day Off after 1 years continuous service
• Up to 50% Staff Discount on Cowshed & Soho Home
• In conjunction with Soho Impact take 2 days paid a year to support a charity of your choice.
• Free Counselling Sessions
• Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training events and opportunities to inspire and educate.
• Continuous training to develop yourself personally and professionally
• Team Events: From fitness sessions to cinema screenings and art classes each month we hold a series of fun events which you can sign up to.

Soho House offers competitive compensation packages that feature global benefits and perks. Whether youre seeking entry-level employment or a new opportunity to expand your profession we offer training to develop the technical and managerial skills necessary to enhance your career

Key duties

• Supervise and coordinate housekeeping staff to ensure all areas (rooms public spaces offices and staff areas) are cleaned and maintained to high standards.
• Conduct daily inspections and audits of guest areas restrooms lounges and event spaces addressing any deficiencies immediately.
• Support training and onboarding of new team members ensuring they understand club standards procedures and safety expectations.
• Create and adjust daily work schedules and task lists based on occupancy events and business levels.
• Liaise with front of house events and maintenance teams to ensure smooth operations and prompt response to member needs.
• Monitor housekeeping stock levels (e.g. cleaning supplies linen amenities) and assist with inventory control.
• Enforce health hygiene and safety regulations and ensure compliance with COSHH and manual handling practices.
• Address member or guest feedback regarding cleanliness or housekeeping promptly and professionally.
• Lead by example promoting a positive team environment and strong work ethic.

What we are looking for...

A successful Housekeeping Supervisor for Soho House will ideally have up to 2 years experience in a busy high-profile venue and a natural flair for first class service. Youll be reliable friendly and happy to be a key part of the team that strives for success.

• 23 years experience in a housekeeping supervisory or senior attendant role ideally within luxury hospitality or private clubs
• Strong understanding of cleaning techniques guest service and back-of-house procedures
• Experience leading and motivating a team in a fast-paced environment
• Excellent communication time management and organisational skills
• Detail-oriented with a proactive approach to problem solving
• Working knowledge of housekeeping systems or software is a plus