House Lead

Ready to take the next step in your care career If you have experience supporting people with complex needs and want to take on greater responsibility while continuing to provide hands-on care this could be the role for you.

At Inspiring Support we help people live happy independent and meaningful lives. Join our dedicated team and help individuals build confidence develop skills and achieve their goalsat home and in the community.

As a House Lead (Key Worker) you will coordinate the day-to-day care and support of individuals within our supported living service. Working alongside the Team Leader you will help ensure our clients receive high-quality person-centred support that promotes independence choice dignity and wellbeing.

You will be the primary Key Worker for allocated individuals building positive relationships with them their families healthcare professionals and colleagues. You will coordinate consistent care maintain accurate records and support individual outcomes ensuring practice meets Care Quality Commission (CQC) standards legislation and organisational policies.

You will also continue to carry out all Support Worker duties providing hands-on care and leading by example.

Exceptional care starts with exceptional people. We are committed to supporting developing and valuing our staff providing the tools training and encouragement needed to thrive.

Our positive and inclusive workplace gives every team member the opportunity to feel respected empowered and able to make a meaningful difference. Together we help the people we support achieve their goals maximise their independence and lead fulfilling lives.

• Be There We are present attentive and compassionate.
• Play We bring positivity creativity and energy into our work.
• Make Their Day We go above and beyond to make a positive difference.
• Choose Your Attitude We act with professionalism accountability and integrity.

• Act as Key Worker for allocated clients taking responsibility for their care wellbeing and Health Action Plans keeping these accurate up to date and actioned.
• Coordinate and attend health appointments annual reviews and multidisciplinary meetings as required.
• Develop implement and review person-centred care plans and risk assessments with clients families and professionals.
• Promote independence choice dignity and positive outcomes.
• Monitor clients health behaviour and changing needs adapting support where required.
• Facilitate and record client reviews and meaningful engagement activities.

• Maintain accurate timely and comprehensive daily notes care plans risk assessments and Birdie documentation.
• Ensure documentation meets CQC standards legislation and organisational policies.
• Report safeguarding concerns promptly and follow all reporting procedures.
• Complete and submit shadow shift documentation.
• Support internal and external audits through accurate client records.

• Work collaboratively to deliver consistent high-quality care.
• Support the Team Leader with staff inductions shadow shifts training and staff allocation as required.
• Guide colleagues on individual client needs and ensure new staff are competent to deliver safe effective care.

• Act as the main point of contact for clients families healthcare professionals and other stakeholders.
• Maintain clear professional communication and share relevant updates about client wellbeing progress and concerns with the appropriate people.
• Attend meetings supervisions and mandatory training maintaining professional boundaries at all times.

• Follow all health and safety policies and procedures.
• Participate in risk assessments and ensure appropriate control measures are implemented.
• Promptly report and act on health and safety concerns through the appropriate channels.

• Experience in a care or support role preferably as a Key Worker or in a similar position.
• At least one years experience supporting individuals with complex needs.
• A strong understanding of person-centred care safeguarding and CQC standards.
• Knowledge of relevant regulatory requirements.
• A proactive commitment to ongoing personal and professional development.
• Excellent communication organisational and record-keeping skills.
• The ability to coordinate client care while guiding and motivating a small team.
• A compassionate proactive and solution-focused approach.
• The ability to mentor and support colleagues.

• NVQ Level 3 or equivalent in Health and Social Care.
• Experience within supported living.
• Experience using electronic care management systems such as Birdie.
• A full UK driving licence.

• Company events
• Company pension
• On-site parking

Safeguarding is at the heart of everything we do. We are committed to a culture where people feel safe respected listened to and empowered. Concerns are taken seriously acted upon promptly and managed professionally. Safeguarding is a fundamental part of our everyday work shared by everyone across our organisation.

We would love to hear from you. Send your CV and cover letter to by 23rd October 2026.

Please also complete the pre-screen questions on the job board and read the attached job description for further information.

Pre-employment checks

This post is subject to an Enhanced DBS check including a check of the Adults Barred List. It is an offence to apply if you are barred from the regulated activity this role involves.

Equal opportunities and accessibility

Inspiring Support is an equal opportunity employer. We celebrate diversity and are committed to an inclusive environment for all employees including disabled applicants and employees. As a Disability Confident employer we are committed to making reasonable adjustments throughout recruitment and employment where required.

Relocation

We are unable to offer relocation assistance or a relocation package. Applicants must make their own arrangements to live and work within a reasonable travelling distance of the role.

Visa sponsorship

We are not currently able to offer visa sponsorship for this position. Applicants must have the right to work in the UK and provide appropriate evidence when required.