Hotel Room Attendant

With enviable views of the Muirfield to offer guests a quietly elegant escape - its a place where hospitality comes to life.

We exist to create unforgettable experiences for every guest every time. Whether its a perfectly made bed a fresh bathroom or a spotless lobby we take pride in the details that make our guests feel welcome and cared for.

At the core of everything we do are our REACH People Values:

• Respect We treat every guest and colleague with kindness and dignity.

• Excellence We go the extra mile in pursuit of outstanding service.

• Accountability We take ownership of our actions and follow through on our promises.

• Cooperation We work together as one team to deliver the best experience.

• Honesty We act with integrity and transparency at all times.

What Youll Do

Youll play a vital role in creating a welcoming and comfortable environment for every guest by ensuring our rooms and public areas are cleaned to the highest standard.

You will be responsible for:

• Cleaning and preparing guest rooms bathrooms and public spaces to brand standards.

• Restocking amenities and ensuring presentation is tidy and inviting.

• Reporting any maintenance or repair needs promptly.

• Handling laundry including collection sorting and returning items where required.

• Following health safety and hygiene procedures at all times.

• Assisting with any reasonable guest requests and ensuring their comfort.

• Ensuring any guest concerns are resolved courteously and reporting issues to the Duty Manager.

What Were Looking For

Were looking for friendly reliable team members who take pride in their work and enjoy creating a clean welcoming space for our guests.

Youll have:

• A positive attitude and an eye for detail.

• Great teamwork and communication skills.

• The ability to work efficiently and manage time well.

• Flexibility to work shifts including weekends and holidays.

• Previous housekeeping or cleaning experience is helpful but not essential full training will be provided.

The Perks

We recognise and reward the hard work and dedication of our team with a competitive benefits package including:

• Free uniform

• Meals whilst on duty

• Opportunities for training and career development including apprenticeships

• Discounts on hotel stays and dining for you and your loved ones

• Exclusive shopping discounts via our benefits platform

• GP on demand

• Celebratory team events and long-service recognition

• A fun inclusive and supportive team environment

Equal Opportunities

We are proud to be an equal opportunity employer. We embrace the diversity of our people and are committed to building a culture where everyone is treated fairly respectfully and without bias in line with our REACH values.

Right to Work

All applicants must have the legal right to live and work in the UK. Documentation will be required at the interview stage in accordance with the Asylum and Immigration Act 1996.

e required at the interview stage in accordance with the Asylum and Immigration Act 1996