Hotel Receptionist
Job Summary
- Provide a warm memorable and personalised welcome to all guests at the hotel.
- Anticipate guest needs and action any requests.
- Answer incoming telephone calls.
- Handle all reservations for accommodation and restaurants in a professional manner.
- Prepare guest accounts accurately prior to departure.
- Always adhere to our Front of House customer care policy.
- Maintain a high level of guest satisfaction.
Qualifications :
- Must hold a valid Right to Work in the UK
- Smart personal presentation and polite and friendly manner
- Passionate about delivering the highest standards of customer care
- Previous experience as an Hotel Receptionist desirable but not essential
Additional Information :
Old Thorns Company Benefits
- Countryside setting
- A large variety of Learning & Development opportunities (including apprenticeships and courses)
- Free meals on duty
- Free on-site parking
- Long Service Awards & Long Service Holiday Entitlement
- Employee Recognition Programmes
- 28 days paid holiday entitlement
- Refer a Friend Bonus Scheme (100)
- Discounts across all Food & Beverage outlets
- Discounted access to our on-site gym and pool
- Discounts on Spa Treatments and Products
- Discount on Golf Retail Products in the Proshop
- Discounts on hotel rooms and Hotel-Run events (including our Tribute Nights!)
Remote Work :
No
Employment Type :
Contract
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more