Hospital Discharge Outreach Worker
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Job Summary
Are you passionate about supporting people experiencing homelessness on their journey to recovery in Bristol
This post is offered as a 12 month fixed term contract or secondment for internal applicants.
St Mungos provides support to patients experiencing homelessness in the Bristol Royal Infirmary. Were looking for someone to join the outreach team as a dedicated worker supporting clients who attend or are being admitted into hospital.
We believe that rough sleeping is intrinsically harmful to health and this opportunity provides support for patients to move away from rough sleeping at the time they may need it most. By providing holistic trauma informed care and taking an assertive approach we can support patients into safe accommodation on discharge from hospital.
You will work with patients hospital staff local authorities housing providers and other organisations to improve communication understanding discharge practices and access to services for this often-excluded group.
In this role you will:
- Work with clients in hospital to assess their individual need find suitable housing options and improve care via strong advocacy.
- Build and maintain productive and positive relationships with the hospital teams as well as external stakeholders to develop effective pathways into accommodation from hospital.
- Deliver a recovery-focused service and achieve positive outcomes for our patients.
About you
This exciting role will suit someone with some experience of working with health services to support people with complex health and social care needs.
- The ability to deal with sometimes complex behaviours in relation to people and the empathy to provide person centred support to people who may be in a difficult personal situation.
- Excellent communication skills and the ability to build effective relationships with a variety of people and services to reach positive outcomes.
- Knowledge of the services and legislative environment relating to people experiencing homelessness.
- Above all we are looking for inspirational committed individuals who have a genuine desire to support people to rebuild their lives.
St Mungos are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
To view the job description and guidance on completing your application form please click on the document tab on the advert page on our website.
When youre ready to apply click the Apply Now Button to start your online application form.
Closing date: 10 am on 12 August 2026
Interview and assessments on: 24-25 August 2026
Please note:This role isnoteligible for visa sponsorship. Applicants must have existing and ongoing right to work in the UK for the duration of employment.
Successful candidates will be required to provide evidence of their right to work in the UK in accordance with the Immigration Asylum and Nationality Act 2006.
About Us
Our purpose is to end homelessness and rebuild lives. It drives everything that we do. For the past 55 years we have been on the ground every day and every night supporting people to recover from homelessness and advocating for change. We support around 28000 people each year and our work means that more than 2700 people have somewhere safe to stay each night.
What We Offer
We are working hard to create a diverse and fully inclusive culture where all colleagues feel valued and we welcome applications from all under-represented groups. We believe that equity diversity and inclusion improves the health wellbeing and development of our colleagues and helps to ensure everyone feels valued. We know that when diversity inclusion and wellbeing are prioritisedwe are happier healthier and can ultimately achieve better outcomes for our clients.
Below are some of our key focus areas to improve both our candidate and colleague experience:
- A growing number of diversity networks including LGBTQ Womens Action Lived Experience and Anti-Racist networks.
- Increasing visibility by ensuring that all interview panels across the organisation are diversely represented to ensure fair and balanced decision making during the recruitment process.
- A safe and supportive working environment championing positive action via various internal schemes such as upward mentoring and a Steps into Management programme.
- Mandatory Diversity & Inclusion training for all staff unconscious bias training for managers and a range of other courses such as Trans awareness and Autism Awareness.
- In recognition of the importance of transparency we publish our employee diversity statistics and pay gap reports on our website.
Want to find out more Click here to visit our Equity Diversity & Inclusion page.
We offer a comprehensive package of benefits to our colleagues to ensure wellbeing remains a key priority. Maintaining a good work life balance can be tricky but with family friendly policies flexible and agile working options and an incremental annual leave allowance we are committed to making sure you have the options available as and when you need them.
These include:
- Agile working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 28 days annual leave rising to 31 after five years service.
- Family friendly leave policies including - maternity adoption and parental leave. Carers leave and fertility treatment leave.
- Financial wellbeing platform offering loans advances and saving options.
- Auto-enrolment to pension scheme after six months service with an employer contribution of 6%.
- Employee Assistance Programme and access to SmartHealth app 24/7 GP appointments health checks and nutrition advice.
- Cycle to Work scheme and interest free season ticket loans.
- Discount vouchers including gym retail food & drink travel electricals and more.
Want to find out more Want to find out moreClick here to visit our Work For Us page.
At St Mungos we are committed to providing development opportunities for all our colleagues. We welcome people with a wide range of experiences and value transferable skills so that we can provide the best support for people experiencing homelessness. Thats why we have a robust induction training and development programme that supports colleagues throughout their career at St Mungos.
These include:
- Highly praised internal training courses and access to external learning to build your skills and meet your professional development goals.
- Steps into Management programme to support colleague progression.
- Commitment to continued professional development with access to career development forums internal mentoring and internal secondment opportunities.
A DBS disclosure check is a requirement for this post and will be undertaken for the successful candidate.
Please be advised that all appointments will be made on St Mungos current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.
Documents
Required Experience:
IC
About Company
St Mungo's is a leading UK homelessness charity supporting over 3,150 people every night. Help us end homelessness and rebuild lives.
