Homeownership Manager Retirement Living

Looking to build on your housing management experience

At Amplius this nine-month fixed term contract as Homeownership Manager (Retirement Living) offers you a great opportunity to step into a wider leadership role. Youll lead a team supporting later living homeownership schemes across multiple locations developing your expertise in leasehold management customer engagement and service improvement while making a real impact for residents and communities.

Salary: 48748.13 (plus car allowance of 2750.28) per year

Contract: Nine-month fixed term contract

Your week: 36.25 hours - Monday to Friday 9am to 5.15pm

Location: Field-based role covering schemes across Nottingham and Leicester.

You can read about our fantastic colleague benefits here - Amplius colleague benefits

Snapshot of your role

• Lead and manage a team delivering homeownership services including lone workers ensuring consistent high-quality support for customers across multiple locations.
• Carry out regular scheme visits and inspections to ensure health safety and fire compliance standards are met arranging follow-up actions where needed.
• Manage customer enquiries complaints and complex or challenging situations in a calm professional and solution-focused way.
• Apply leasehold and housing management knowledge to resolve issues including service charges permissions and legal requirements such as Section 20.

What were looking for

• Previous experience in a line management role including managing lone workers in housing or similar services.
• Experience in leasehold or older persons housing services with a good understanding of customer needs in this setting.
• Strong resident engagement and communication skills with the ability to build trust and positive relationships.
• Confidence in dealing with challenging residents complaints and difficult situations in a calm and professional manner.
• Strong problem-solving skills with the ability to think on your feet and make sound decisions.
• Experience working independently and managing teams or services across multiple locations.

Important - DBS clearance a full UK driving licence access to your own vehicle and right to work in the UK are all essential requirements. We do not provide sponsorship.

Please read the attached Job Description before applying so you get the full scope of the role.

Closing: 12 July

Interviews will be held in Peterborough

We reserve the right to close the vacancy early in response to an overwhelming number of applications or a change in business priorities.

If you have any questions please contact the Amplius Talent Team and well be happy to assist you.

INDMED

Amplius is one of the largest housing providers across the Midlands East and Southeast of England. We own and manage more than 40000 homes and deliver a range of quality services including care and support specialist housing and home ownership options. Were a team of over 1300 colleagues driven to have a positive impact on peoples lives and provide affordable homes that make a difference.