Healthy Homes Disrepair Senior Planner

At Abri were committed to creating better homes and thriving communities. Were looking for a Healthy Homes Disrepair Senior Planner to play a key role in helping us deliver a responsive customer-focused disrepair service that puts residents at the heart of everything we do.

This is an exciting opportunity for someone who enjoys bringing people processes and priorities together to make things happen. Youll be at the centre of our disrepair service coordinating complex cases from inspection through to completion ensuring works are delivered efficiently compliantly and with a strong focus on customer experience.

What youll be doing

No two days are the same in this role. Youll lead a team of Disrepair Schedulers helping them manage workloads optimise trade diaries and ensure customers receive a seamless service throughout their journey.

Youll oversee the planning and coordination of disrepair works working with colleagues and contractors to ensure the right resources materials and approvals are in place to keep projects progressing smoothly. Youll also be a key point of contact for a range of stakeholders helping to navigate complex cases provide updates and ensure we meet our legal and regulatory responsibilities.

Alongside operational delivery youll use data and insight to monitor performance identify risks maintain accurate records and support reporting that helps drive continuous improvement across the service.

What were looking for

Were looking for someone who combines excellent organisational skills with a passion for delivering great customer outcomesbringing order to complexity thrives in a busy environment and is passionate about delivering great outcomes for customers.

Youll be a supportive and inspiring leader who can bring out the best in people helping your team grow develop and succeed. Youll build strong relationships with colleagues customers and partners working collaboratively to get the right things done at the right time.

Youll have a good understanding of the disrepair journey and the importance of working safely compliantly and with attention to detail. Most importantly youll be confident making decisions solving problems and balancing competing priorities while always keeping our customers at the heart of what you do.

Above all youll share our values and be committed to making a positive difference for the people and communities we serve.

Whats in it for you

Were proud to offer more than just a job. Youll join a supportive team where your contribution is valued your development is encouraged and your work has a direct impact on the lives of our customers.

If youre looking for a role where you can combine leadership planning and customer focus to help deliver safe healthy homes wed love to hear from you.

Apply today and help us create communities and homes that people are proud to call home.

Abri is a large housing provider who own and manage more than 58000 homes and various community assets serving around 113000 customers across the South of England.

We believe everyone has the right toa good qualitysafewarmand sustainable home in a community where theycanbelonggrowand does that look like in real terms

Wereinvesting 689mover the next ten years in our existing homes to improve building safety and make them more energy efficient.

• Weredelivering 10000 homes by 2030 ensuring affordable housing isbuiltwhereitsneeded most
• Wereinvesting in our communities to address local issues and create opportunities for everyone

As we growwerere-establishing our strong local presence toprovideareally goodservice. Abri has adopted a regional approach to service delivery withouroperating areas split into three each with their local governance our colleagues aremore visibleaccountableand better connected to our customers and local communities to meet their diverse needs.

More information about Abri and our strategicobjectivescan be found at.