Healthcare Assistant (Immediate Joiner)
Job Location:
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
- Join immediately to support final preparation ahead of the October 2026 clinic opening.
- Support the fit out and stock of clinical rooms ahead of the London clinic opening.
- Help establish the initial patient flow and appointment turnaround process alongside the clinical lead.
- Flag equipment supply or workflow gaps early so they are resolved before go live.
- Welcome patients confirm appointment details and prepare them for consultations.
- Take routine observations such as blood pressure weight and glucose readings under clinical guidance.
- Support sample collection and correct labelling in line with clinic protocol.
- Reassure and inform patients about what to expect during their visit.
- Support patients with mobility seating or personal comfort needs during their visit.
- Treat every patient with dignity privacy and respect for their individual preferences.
- Respond calmly to patients who are anxious or unwell escalating to a clinician where needed.
- Keep consultation and treatment rooms stocked clean and ready between patients.
- Check and maintain clinical equipment escalating faults or servicing needs promptly.
- Follow infection control and hygiene procedures at all times.
- Work closely with reception to keep the daily schedule running on time.
- Communicate patient needs and delays clearly to clinicians and the clinic manager.
- Support administrative tasks such as updating patient records accurately and on time.
- Follow CQC standards and clinic safeguarding consent and confidentiality procedures.
- Handle patient data in line with UK GDPR and clinic information governance policy.
- Report incidents or near misses through the clinics established reporting process.
- A smooth on time patient flow through the clinic day.
- Accurately recorded patient observations and samples correctly labelled and logged.
- Clinical rooms consistently stocked and ready ahead of each appointment.
- Early input into the London sites patient flow and room turnaround checklists.
- Timely escalation of equipment supply or safety issues.
- Up to date accurate patient records in the clinic system.
- Right to work in the UK available to start immediately.
- Previous experience in a healthcare clinical or patient facing support role.
- Willingness to undergo an Enhanced DBS check.
- Up to date immunization record including Hepatitis B.
- Strong communication skills and a calm professional manner with patients.
- Comfortable working flexible shifts to support clinic opening hours.
- Level 3 NVQ or Diploma in Health and Social Care or equivalent.
- Phlebotomy or venepuncture certification. Training can be arranged for the right candidate.
- Experience in diabetes metabolic health or a private healthcare setting.
- Familiarity with electronic patient record systems.
Required Skills:
Essential Right to work in the UK available to start immediately. Previous experience in a healthcare clinical or patient facing support role. Willingness to undergo an Enhanced DBS check. Up to date immunization record including Hepatitis B. Strong communication skills and a calm professional manner with patients. Comfortable working flexible shifts to support clinic opening hours. Desirable Level 3 NVQ or Diploma in Health and Social Care or equivalent. Phlebotomy or venepuncture certification. Training can be arranged for the right candidate. Experience in diabetes metabolic health or a private healthcare setting. Familiarity with electronic patient record systems. Role Scope & Boundaries The Healthcare Assistant owns patient preparation observations support room readiness and day to day coordination with reception and clinicians. This role does not make clinical or diagnostic decisions which remain with the treating clinician and does not set clinic policy or compliance standards. Any change to clinical protocol or patient safety procedure must be reviewed and approved by the clinical lead before it is used. The Healthcare Assistants early experience on the ground is expected to inform how future clinical support roles are structured as the London site grows without this role owning that hiring or structure decision. Where patient data or confidentiality questions arise the final call sits with the clinics designated compliance and privacy lead not with this role.
