Health Care Coordinator

Role:
Healthcare Co-ordinator

Location:
Norfolk & Somerset

Hours:
Flexible including participation in an out-of-hours/on-call rota

Salary:
25000

• Coordinating care and staffing to ensure safe and effective service delivery.
• Managing staff rotas and responding to urgent staffing requests.
• Matching the right staff to the right shifts while maintaining high standards of care.
• Working closely with care teams across supported living residential care and nursing services.
• Monitoring staffing levels and escalating any risks or concerns where appropriate.
• Ensuring compliance with safeguarding confidentiality and person-centred care principles.
• Communicating effectively with staff clients and stakeholders in a fast-paced environment.
• Using electronic rostering systems and Microsoft Office to manage schedules and maintain accurate records.
• Remaining calm and solution-focused when dealing with last-minute changes or emergencies.

• Previous experience in a Healthcare Co-ordinator Care Co-ordinator or similar role.
• Experience of care or shift coordination staffing recruitment and rostering.
• Background within supported living residential care or nursing agency environments.
• A strong understanding of safe staffing safeguarding confidentiality and person-centred care.
• Excellent organisational communication and decision-making skills.
• Confident prioritising multiple tasks and working under pressure.
• Good IT skills including Microsoft Office and electronic rostering or care management systems.
• Flexible to participate in an out-of-hours/on-call rota.
• A genuine commitment to equality diversity dignity respect and delivering high-quality care.

• Opportunity to make a real difference to the quality of care delivered.
• Fast-paced and varied role where no two days are the same.
• Supportive team environment.
• Career development opportunities.
• Competitive salary and benefits package.