Head of Region

At urbanbubble were passionate about creating exceptional places to live and thriving communities where residents feel truly at home.

Were delighted to be partnering with Starlight launching an exciting portfolio of Build to Rent communities across Manchester Leeds Liverpool and Outer London. This is the beginning of an ambitious growth journey and were looking for an experienced and commercially minded Head of Region to play a pivotal role in its success.

What do we offer

• 70000 -% performance related bonus
• 30 days annual leave plus bank holidays and your birthday off
• Private Medical Insurance
• We also offer enhanced family leave policies cycle to work scheme season ticket loan enhanced sick pay study support and much much more!

• Lead a regional portfolio of Starlight communities across Manchester Leeds Liverpool and Outer London driving operational excellence and outstanding customer experiences
• Develop and inspire a high-performing team of General Managers and community leaders creating a culture of accountability engagement and continuous improvement
• Partner closely with Starlight and urbanbubble stakeholders to deliver against strategic objectives and support the growth of the partnership
• Take ownership of regional financial performance budgets and commercial outcomes
• Drive resident satisfaction retention and community engagement across the portfolio
• Use performance data and insight to identify opportunities improve outcomes and support informed decision-making
• Ensure robust compliance with all regulatory health and safety and operational requirements
• Identify efficiencies and cost-saving opportunities while maintaining exceptional service standards
• Support mobilisation activities and future portfolio growth as new communities come online
• Champion ESG principles and sustainable operational practices across the region

• Significant senior leadership experience within Build to Rent residential property hospitality student accommodation or a related customer-focused sector
• A proven track record of leading geographically dispersed teams and delivering operational excellence across multiple sites
• Strong commercial acumen with experience managing budgets performance targets and business plans
• Exceptional stakeholder management skills with the ability to build credibility and influence at all levels
• A passion for creating outstanding customer and resident experiences
• Experience leading through growth change or mobilisation programmes would be highly advantageous
• Strong people leadership skills with the ability to coach develop and inspire high-performing teams
• Knowledge of relevant property and housing legislation
• ARLA IRPM or equivalent professional qualification (or willingness to work towards one)
• A strategic mindset coupled with a hands-on approach and a genuine passion for building communities

This is a rare opportunity to join at the start of something special.

Youll be at the forefront of a growing partnership helping to shape new communities influence future developments and create a portfolio that sets new standards in resident experience. As the Starlight portfolio grows so too will the opportunity to broaden your impact and develop your career within one of the UKs leading residential community operators.