Head of Projects

At Johnsons we are seeking an experienced commercially driven Head of Projects to lead the delivery and growth of our commercial relocation and workplace projects division. Based in the London/South region the role combines operational leadership client management commercial oversight and project delivery across office relocations furniture installations workplace moves storage logistics and associated commercial services.

The successful candidate will be responsible for managing projects from initial enquiry through to completion ensuring profitability operational efficiency client satisfaction and high standards of service delivery.

This is a senior leadership role suited to someone with strong experience in commercial moving fit-out logistics facilities management or workplace change projects.

Responsibilities

Project & Operational Management

• Oversee the planning coordination and successful delivery of commercial relocation projects.
  
• Manage multiple concurrent projects ensuring timelines budgets and service standards are achieved.
  
• Lead project teams site supervisors subcontractors and operational staff.
  
• Conduct site surveys and develop detailed move plans schedules and risk assessments.
  
• Ensure all projects are delivered safely and in line with company procedures and compliance requirements.
  
• Resolve operational issues quickly and professionally during live projects.
  

Commercial Management

• Prepare quotations tenders and project costings.
  
• Monitor project profitability margins and financial performance.
  
• Negotiate contracts and supplier agreements.
  
• Identify opportunities to increase revenue and improve operational efficiency.
  
• Support business growth through upselling additional services and maintaining strong client relationships.
  

Client Relationship Management

• Build long-term relationships with corporate customers facilities teams project managers and procurement departments.
  
• Attend client meetings site visits and project reviews.
  
• Ensure exceptional customer service and maintain high levels of client satisfaction.
  

Leadership & Team Development

• Lead motivate and develop operational and project teams.
  
• Support recruitment training and performance management.
  
• Promote a positive professional and safety-focused culture across the business.
  
• Improve internal processes and encourage continuous improvement.
  

Compliance & Health & Safety

• Ensure projects comply with health & safety legislation and company policies.
  
• Maintain RAMS insurance requirements and operational documentation.
  
• Monitor compliance standards across all project activity.
  

Essential

• Proven experience within commercial relocations logistics workplace services fit-out or related industries.
  
• Strong project management and commercial management experience.
  
• Excellent organisational and leadership skills.
  
• Ability to manage multiple projects simultaneously
  
• Experience managing budgets quotations and financial reporting.
  
• Strong client-facing and communication skills.
  
• Good understanding of Health & Safety requirements.
  
• Full UK driving licence.
  

Desirable

• Prince2 PMP or relevant project management qualification.
  
• IOSH or NEBOSH certification.
  
• Experience in workplace change management or office fit-out projects.
  
• Knowledge of furniture installation and storage logistics operations.
  

• Car Allowance
  
• Death in Service Benefits
  
• Company Pension