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Head of Productivity & Innovation

Northern Trust


Job Location:

London - UK

Monthly Salary: Not provided by the employer
Posted: 7 June 2026 (30+ days ago)
Application Deadline: 4 September 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

About Northern Trust:

Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the worlds most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity. With more than 130 years of financial experience and over 22000 partners we serve the worlds most sophisticated clients using leading technology and exceptional service.

Role/ Department:

The role sits within the Transfer Agency business line and within a mature change function that manages multiple change portfolios.

This role is pivotal in ensuring that the latest opportunities for use of AI are maximized and deliver real tangible value to the is an exciting role in a fast-moving transformation area.

The key responsibilities of the role include:

  • Ensure the vision strategy and roadmap for the capability are defined understood and maintained
  • Continuously and proactively engage stakeholders to maximise the potential of the capability
  • Ensure the evolution of the application is aligned with established strategic design principles
  • Develop the business case for new capabilities improvements to existing capability and functionality
  • Work with vendor relationship manager as appropriate to drive priorities and deliver required capabilities
  • Own the content of the capabilities key artefacts including metadata to support data governance
  • Own the content of the capability reporting to stakeholders and project management as required clearly identifying any at risk outcomes or deadlines
  • Possess end to end knowledge of the capability and an understanding of the end user needs
  • Establish a structured approach to meet demand from stakeholders and approved projects
  • Work collaboratively with the technology and business operational teams to identify evolution opportunities

Skills/Qualifications

The successful candidate will benefit from having:

  • Deep domain knowledge of the assigned capability from end to end
  • Experience in change management business requirement gathering business case creation with clear ROI roles is required preferably as a member of an AGILE team and within the fund services domain
  • Familiarity with the processes and stakeholders impacted
  • Understanding of executing AI for efficiency creation
  • Excellent communication skills
  • Ability to lead and influence
  • Strong presentation skills
  • Communication and negotiating skills across multiple business lines
  • Strong Leadership experience
  • Team working and collaborative skills
  • Understanding of Azure Dev Ops or equivalent framework
  • Adaptable to new ways of working including agile methodologies

Working with Us:

As a Northern Trust partner greater achievements await. You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas.

Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve! Join a workplace with a greater purpose.

Wed love to learn more about how your interests and experience could be a fit with one of the worlds most admired and sustainable companies! Build your career with us and apply today. #MadeForGreater

Reasonable accommodation

Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at .

We hope youre excited about the role and the opportunity to work with us. We value an inclusive workplace and understand flexibility means different things to different people.

Apply today and talk to us about your flexible working requirements and together we can achieve greater.


Required Experience:

Director


About Company

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Discover Northern Trust’s trusted financial services for individuals, families, and institutions. Guided by service, expertise, and integrity since 1889, we offer wealth management, asset servicing, and investment solutions tailored to your goals.

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