Head of PMO, EMEA
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Job Summary
About Flight Centre Travel Group
Flight Centre Travel Group is one of the worlds largest travel companies with over 12000 employees globally - who we call Flighties. With over thirty brands under our family tree and headquarters in more than twenty countries our roles are diverse and our opportunities are endless. When we say were a great place to work we have the proof to back it up. Over the past 12 years weve been voted a Great Place to Work including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together we live and breathe our number one philosophy our people and turn up each day driven by our purpose to open up the world for those who want to see. Put simply were a bunch of travel lovers looking for more travel lovers to join our family.
About the role
Were looking for an exceptional Head of PMO EMEA to lead and elevate our project delivery capability across the region. This is a high-impact leadership role where youll shape how our portfolio is governed prioritised and delivered - driving consistency efficiency and strategic alignment across multiple countries.
As we continue to evolve and scale youll play a critical role in standardising technologies processes and ways of working enabling our global brands to deliver products and services our customers love. Youll own the EMEA project portfolio oversee regional and global programme delivery and lead a high-performing PMO team.
In this role you will:
- Lead and evolve the EMEA PMO function embedding best-in-class governance frameworks and delivery standards
- Own the regional project portfolio aligning priorities with corporate strategy and driving annual planning processes
- Oversee end-to-end project delivery ensuring programmes are delivered on time within scope and budget
- Drive resourcing capacity planning and prioritisation using tools including Smartsheet PPM
- Partner with senior stakeholders across product technology and business teams to manage risk and maximise value
- Build coach and inspire a collaborative high-performing PMO and delivery team
- Act as a key member of the EMEA CTO leadership team influencing strategy and execution across the region
This role offers the opportunity to operate on a truly global stage working across time zones and collaborating with senior leaders to deliver meaningful transformation and growth.
About you
Youre a strategic and hands-on PMO leader with a proven track record of delivering complex change in global matrixed organisations. You thrive in high-growth environments and bring a balance of structure innovation and people leadership.
You will bring:
- Extensive leadership experience (10 years) in programme delivery transformation or portfolio management with at least 5 years leading PMO functions
- A strong background in managing complex multi-country portfolios aligned to strategic business goals
- Demonstrated experience building and leading high-performing teams with a coaching mindset and a passion for developing others
- Deep knowledge of project and portfolio management methodologies tools and best practices
- Outstanding stakeholder management skills including executive-level engagement negotiation and influencing
- A highly analytical solutions-focused mindset with a drive for continuous improvement
- Experience working in global matrixed environments with the ability to collaborate effectively across regions and time zones
Youre also:
- A confident communicator who can simplify complexity and build strong relationships
- Results-driven resilient and comfortable operating under pressure
- Passionate about collaboration innovation and making a tangible impact every day
Relevant certifications such as PRINCE2 PMP SAFe or equivalent are highly desirable.
Whats in it for you
- Exclusive Travel Discounts: As part of Flight Centre Travel Group you gain access to exclusive industry rates and discounts through our in-house travel team.
- Career Development: With Flight Centre Travel Groups global presence spanning 30 brands in over 20 countries youll have clear career pathways and the resources you need to achieve your professional goals including training and support.
- Vibrant Culture & industry-renowned social events: Experience our fun industry-renowned culture with exciting social events such as monthly awards nights global conferences end-of-financial-year balls and more.
- Active Hour: Prioritise your well-being with an hour dedicated each week to focus on your fitness or personal wellness.
- Comprehensive Health Cash Plan: Get reimbursed for a variety of medical services including dental optical and chiropractic care with our bronze-level health cash plan.
- Health & Wellbeing Challenges: Stay engaged with monthly health and wellbeing challenges designed to keep you motivated and healthy.
- Financial Wellbeing Support: Access expert financial services including mortgage advice regulated financial guidance and money coaching to help you manage your finances.
- And Much More: Enjoy a range of additional benefits including company-matched charitable donations an excellent pension scheme share options an electric vehicle scheme and a variety of salary sacrifice benefits.
Our number one philosophy is Our people. Flight Centre Travel Groups promise is to provide an environment with equality of respect dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.
We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at .
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Required Experience:
Director
About Company
Embark on a fulfilling career journey with Flight Centre. Explore diverse roles, exceptional benefits, and professional growth opportunities
