Head of People

Reports To: Director of People Culture & Operations
Start Date: TBC
Location: National role - with the option to work from any of FBBs offices in London Greater Manchester or the West Midlands
Hours: Full Time
Salary: 42282 to 49328
Deadline: Friday 26 June 2026

Football Beyond Borders (FBB) is one of the UKs leading education and youth organisations.

We exist to support young people from socio-economic disadvantage to thrive in school by building long-term trusting relationships with adults who believe in them.

We believe every young person should have a trusted adult relationship throughout secondary school.

Since launching in 2014 FBB has grown into a national organisation working with thousands of young people across schools in London Greater Manchester and the West Midlands. We combine relationship-based practice education youth work and culture to help young people feel seen supported and successful both in and beyond school.

But our ambition goes beyond programmes.

We are working to help build a country where every young person has access to a trusted adult relationship - and where schools systems and organisations are designed around belonging connection and long-term development.

As we grow we are equally ambitious about the organisation we are becoming internally.

We are trying to build one of the best places in the country to do meaningful work with young people: a relational developmental and deeply human organisation where high standards and deep care coexist.

That is where this role comes in.

This role exists to shape the experience of working at Football Beyond Borders.

As FBB grows the challenge is not simply maintaining culture - it is deepening it whilst strengthening leadership raising standards and building the organisational conditions required for exceptional relational work to happen sustainably over the long term.

• culture

• leadership

• wellbeing

• staff development

• organisational design

• and performance

It is a strategic leadership role focused on helping FBB become an increasingly coherent disciplined relational and high-performing organisation - one capable of sustaining exceptional work with young people whilst remaining deeply human.

You will help shape:

• the quality of leadership and management across FBB

• the lived experience of working here

• how culture shows up day-to-day across teams

• how staff are developed supported and challenged over time

• how we balance accountability with humanity

• and how organisational ambition becomes everyday practice

At its best this role helps build an organisation where people feel:

• connected

• challenged

• supported

• accountable

• developed

• and deeply connected to purposeful work

At FBB our culture is rooted in three core principles: Connection Autonomy and Mastery (CAM).

We believe people do their best work when they:

• feel deeply connected to others and to purpose

• are trusted to lead and make decisions

• are supported to continuously develop their craft

We are intentional about culture.

Connection at FBB is designed not hoped for. Development is scheduled not squeezed. Wellbeing is held by the organisation not left to the individual.

We care deeply about:

• meaningful relationships

• reflective practice

• psychological safety

• accountability

• leadership development

• growth

• challenge

• belonging

• and collective responsibility

We believe the quality of relationships inside the organisation shapes the quality of relationships young people experience through our work.

You will:

• Embed FBBs leadership framework and management expectations across the organisation

• Strengthen the quality and consistency of leadership and line management

• Build manager capability in:

  • supervision

  • relational leadership

  • accountability

  • coaching

  • feedback

  • performance conversations

  • conflict navigation

• Design and deliver leadership development initiatives reflective learning spaces and management development programmes

• Work closely with the Head of Adult Learning and Training Team to support practitioner and support staff development through the Practitioner Training Programme (PTP) and beyond.

• Provide strategic input into practitioner development pathways and organisational learning

You will:

• Lead FBBs performance management and appraisal approach

• Embed the organisations Quality Assurance framework across performance processes

• Help define and embed what excellent relational practice looks like at FBB

• Support managers to navigate:

  • performance conversations

  • accountability

  • progression

  • underperformance

  • difficult conversations

  • staff development

• Ensure probation appraisal and progression processes are fair developmental and high quality

• Strengthen organisational standards whilst protecting relational depth sustainability and practitioner wellbeing

You will:

• Lead FBBs wellbeing strategy and staff support approach

• Embed Reflective Practice across the organisation

• Strengthen organisational approaches to burnout prevention sustainability and team health

• Support managers and senior leaders to build healthy high-functioning teams

• Help build a culture where people feel psychologically safe supported and able to grow

• Support complex staff situations including:

  • wellbeing support

  • health adjustments

  • relational repair

  • staff support processes

You will:

• Help shape and protect FBBs relational culture as the organisation grows

• Strengthen a culture rooted in:

  • connection

  • accountability

  • growth

  • belief

  • hard work

  • relational practice

• Lead key organisational rituals including:

  • residentials

  • celebrations

  • reflective spaces

  • staff gatherings

  • recognition moments

• Support identity forums and belonging spaces across the organisation

• Strengthen cohesion alignment and connection across teams and regions

You will:

• Line manage and develop operational People Team staff

• Ensure strong delivery and quality assurance across People processes

• Use staff insight and organisational data to identify emerging patterns risks and opportunities

• Bring proactive recommendations and interventions into leadership discussions

• Help ensure organisational growth remains sustainable relational and high quality

We are looking for someone who:

• deeply believes in relational leadership and people development

• can balance high standards with deep care

• is an exceptional coach and manager developer

• can navigate complexity challenge and difficult conversations with humanity and clarity

• understands how culture is built day-to-day through leadership systems and behaviours

• is strategic whilst remaining deeply people-centred

• can connect organisational vision to everyday practice

• believes meaningful work with young people requires meaningful investment in the adults doing the work

You may come from:

• People & Culture leadership

• Organisational Development

• Learning & Development

• Education leadership

• Youth work or youth sector leadership

• Coaching or leadership development

• Or a combination of these worlds

There is no single type of leader at FBB.

We know excellent leadership can look different across personalities communication styles and lived experiences. More important than your exact background is your ability to build trust develop people and help organisations become healthier clearer and more effective.

We particularly welcome applications from people whose identities experiences or backgrounds are underrepresented within senior leadership across the charity education and youth sectors.

Before You Apply

You do not need to meet every requirement to apply.

If this role excites you and you believe you could contribute meaningfully to FBBs mission we would love to hear from you.

Some of the best leaders grow into roles over time. If you are reflective relational ambitious and committed to learning we encourage you to apply even if you are unsure whether you tick every box.

Youll join an organisation working towards a country where every young person has a trusted adult relationship throughout secondary school.

Your work will directly shape the culture leadership and staff experience behind that mission.

At FBB we believe:

• connection matters

• people grow through challenge and support

• leadership exists at every level

• wellbeing should be organisationally held

• culture should be deliberately designed

• and meaningful work should be sustainable over the long term

We are ambitious about impact whilst refusing to lose the humanity reflection and relational depth that make the work matter.

We invest heavily in staff development and wellbeing including:

• reflective practice

• coaching and supervision

• leadership development

• learning and development budget

• mentoring and growth opportunities

• regular team connection spaces and staff residentials

Benefits & Perks

• 40 days annual leave (including organisation-wide shutdown periods)

• Wellbeing budget

• Employee Assistance Programme (EAP)

• Reflective Practice and clinical supervision

• Nike staff kit

• Access to football tickets through partners

• Dedicated learning & development budget

• Coaching and mentoring opportunities

• Team socials celebrations and retreats

• Travel expenses covered for work-related travel

Safeguarding at FBB

Safeguarding is at the heart of everything we do.

We are committed to creating a safe inclusive and supportive environment for all young people and expect all staff to share this commitment.

All appointments are subject to:

• Enhanced DBS checks

• Two professional references

• Safeguarding training and compliance processes

• Ongoing safeguarding CPD and learning

By joining FBB you are committing to upholding the highest standards of safeguarding and care for young people.

How to Apply

Please submit:

• your CV

• and a cover letter explaining why this role interests you and what you would bring to it

We look forward to hearing from you.